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Web-Based Venue Management Solution

Overview


Business Systems (ERP, CRM & POS)
Philadelphia, Pennsylvania, United StatesPosted: August 15, 2026Deadline: September 21, 2026

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SUMMARY


The organization is requesting information on a multilingual, web-based venue management platform with mobile access, scheduling, booking, payment, capacity, documentation, and Microsoft integration capabilities. Vendor questions are due August 26, 2026, with the RFI deadline on September 21, 2026.

KEY REQUIREMENTS


TIMELINE


Information Session: August 21st, 2026

Deadline for questions: August 26th, 2026

City responds to questions: September 8th, 2026

Responses to RFI due: September 21st, 2026

QUESTION DEADLINE


September 21, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Philadelphia

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The procuring organization is seeking information from vendors capable of providing a web-based venue management solution. The system should support multiple languages, provide 24/7 availability, and include mobile application capability through a native mobile app or fully responsive mobile web application.

The solution should support event-related background check and documentation tracking, recurring booking submissions, capacity limits for fields, spaces, and rooms, and automated prevention of double bookings. It should provide online scheduling integrated with Microsoft Outlook and dashboard visibility integrated with the Microsoft Suite.

Required financial and administrative capabilities include tracking electronic and manually entered payments and refunds, displaying pricing by event type, space, and user group, canceling events and issuing refunds, assigning staff to events and bookings, and maintaining individual user profiles with complete activity and booking histories. Questions must be submitted by August 26, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 21, 2026. Questions must be submitted by September 21, 2026.
Who issued this RFP?
It was issued by City Of Philadelphia. The work is located in Philadelphia, Pennsylvania, United States.
Who is a good fit for this opportunity?
  • Software providers specializing in venue, facility, recreation, or event management platforms
  • Experienced developers of secure, scalable web-based and mobile-responsive applications
  • Demonstrated Microsoft Outlook and Microsoft Suite integration capabilities
  • Proven functionality for booking, scheduling, capacity management, payments, refunds, and user administration
  • Experience supporting multilingual systems and 24/7 availability

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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