When is the submission deadline?

Submissions are due August 28, 2026. Questions must be submitted by August 17, 2026.

It was issued by City Of Indian Wells. The work is located in Indian Wells, California, United States.

Who is a good fit for this opportunity?

Web portal design and development firm with experience delivering public-facing municipal platforms. Expertise in secure user accounts, online payments, e-commerce, event registration, and notification systems. Proven API integration experience with payment processors and existing website platforms. Strong knowledge of PCI-compliant payment processing and data security. Experience building accessible, scalable solutions for local governments and community services.

Web-Based Portal Design and Maintenance Software (Due August 28, 2026)

Overview

Software, Web & Mobile Development

Indian Wells, California, United StatesPosted: August 11, 2026Deadline: August 28, 2026

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SUMMARY

The City seeks a vendor to design and maintain a secure, scalable resident portal integrating public services, event management, e-commerce, communications, and online payments. The platform must connect with existing Revize, Transpay, and Tyler Payment systems.

KEY REQUIREMENTS

Must have demonstrated expertise in custom software development, secure web portal design, and complex API integrations
Must adhere to WCAG 2.1 or 2.2 Level AA standards or the latest ADA baseline
Must provide secure integration with Revize-managed website, Transpay, and Tyler Payment systems
Must secure and maintain all licenses and permits required by law, including a City of Indian Wells business license
Must provide evidence of insurance including General Liability, Automotive Comprehensive, Worker's Compensation, Professional Liability, and Cyber Liability
Must submit proposal electronically through PlanetBids
Must include a detailed fee schedule and multi-year maintenance plan
Must provide references of California government agencies, preferably cities
Must disclose any past or current business or personal relationships with City officials or employees

TIMELINE

RFP Published: August 7th, 2026

Questions from Proposers Due: August 17th, 2026

Questions and Answers Posted: August 21st, 2026

Proposals Due: August 28th, 2026

Proposals Opened: August 31st, 2026

QUESTION DEADLINE

August 17, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

City Of Indian Wells

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DESCRIPTION

The City is seeking a vendor to provide web-based portal design and maintenance software for an accessible, intuitive, public-facing digital one-stop shop. The portal will enhance community engagement and streamline resident access to public services, including event ticket purchases, ticket distribution, service registration, renewals, account management, and other administrative functions.

The solution should support secure user profiles, online payments, automated verification of Residence Benefit Card eligibility, targeted push notifications for card holders, event and facility management, event registration and waitlist capabilities, a centralized community calendar, and e-commerce functionality for City merchandise. The platform should also be scalable to support additional features in the future.

The portal must integrate securely with the City's existing software infrastructure through robust API connectivity. Required or potential integrations include the Revize-managed website, Transpay, and Tyler Payment systems. Payment functionality should provide automated confirmation notifications and PCI-compliant processing. Vendor questions must be submitted by August 17, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due August 28, 2026. Questions must be submitted by August 17, 2026.
Who issued this RFP?: It was issued by City Of Indian Wells. The work is located in Indian Wells, California, United States.
Who is a good fit for this opportunity?: Web portal design and development firm with experience delivering public-facing municipal platforms
Expertise in secure user accounts, online payments, e-commerce, event registration, and notification systems
Proven API integration experience with payment processors and existing website platforms
Strong knowledge of PCI-compliant payment processing and data security
Experience building accessible, scalable solutions for local governments and community services

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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