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Tennessee State Parks Retail, Food and Beverage Point of Sale Software Platform

Overview


Business Systems (ERP, CRM & POS)
Nashville, Tennessee, United StatesPosted: October 8, 2026Deadline: December 11, 2026

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SUMMARY


The Tennessee Department of Environment and Conservation is seeking a contractor to provide a cloud-based point-of-sale software platform for retail and food and beverage operations across state park lodges and restaurants.

KEY REQUIREMENTS


BUDGET

Verified

$3,400,000

CONTRACT DURATION


60 months

TIMELINE


RFP Issued: October 8th, 2026

Written Questions & Comments Deadline: October 20th, 2026

Response Deadline: December 11th, 2026

Technical Response Evaluations Completion: January 5th, 2027

Oral Presentations/Field Tests: January 20th-22nd, 2027

Cost Proposal Opening: January 25th, 2027

Notice of Intent to Award: January 29th, 2027

Contract Signature Deadline: February 11th, 2027

QUESTION DEADLINE


October 20, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Tennessee Department of Environment and Conservation

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DESCRIPTION


The Tennessee Department of Environment and Conservation is procuring a cloud-based point-of-sale (POS) software platform to support retail merchandise and food and beverage operations at six state park lodges, seven resort park lodge gift shops, and two independent restaurants. The system must include inventory management, menu management, handheld ordering, user security, and integration with Maestro Hospitality Systems. The contract term is 60 months, with five optional 12-month renewals. The contractor must provide 24/7 support, hardware installation, and staff training.

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Frequently asked questions


When is the submission deadline?
Submissions are due December 11, 2026. Questions must be submitted by October 20, 2026.
What is the budget for this RFP?
The published budget is $3,400,000.
Who issued this RFP?
It was issued by Tennessee Department of Environment and Conservation. The work is located in Nashville, Tennessee, United States.

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