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Street Outreach Data Management System

Overview


Software, Web & Mobile Development
California, United StatesPosted: July 8th, 2026Deadline: August 4th, 2026

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SUMMARY


A California public agency is requesting vendor information for a street outreach data management system with case tracking, dispatch, GIS, reporting, referral management, and integration capabilities. The platform is intended to support outreach operations, privacy controls, and coordinated service delivery.

KEY REQUIREMENTS


TIMELINE


Release Project Date: July 7th, 2026

Question Submission Deadline: July 28th, 2026, 5:00pm

RFI Submittal Closing Date and Time: August 4th, 2026, 5:00pm

QUESTION DEADLINE


July 28th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


County Of Orange

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


A public agency in California is seeking information from vendors to support the evaluation and potential future procurement of a street outreach data management system. The requested system is intended to strengthen outreach operations by supporting referrals, intake, dispatch coordination, response tracking, and the collection of detailed outreach engagement and client interaction data.

The system is expected to maintain secure client records with unique identifiers and controlled access, track services provided and referrals made, and support shelter and housing placement coordination. It should also provide GIS-based geographic intelligence for outreach deployment, enable encampment and hotspot monitoring, and generate real-time dashboards, analytics, and operational reporting for program oversight.

In addition, the agency is looking for a platform that supports informed consent management, privacy protections, and closed-loop referral tracking with external partners. The system must also integrate with multiple existing agency and partner systems to support compliance and coordinated service delivery. Questions are due by July 28, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 4, 2026. Questions must be submitted by July 28, 2026.
Who issued this RFP?
It was issued by County Of Orange. The work is located in California, United States.
Who is a good fit for this opportunity?
  • Software firm specializing in human services, homelessness, or case management platforms
  • Experience delivering outreach, referral, and client tracking systems for public sector agencies
  • Capability in GIS-enabled field operations and spatial analytics
  • Strong systems integration experience with agency and partner data platforms
  • Expertise in data privacy, consent management, and secure access controls
  • Ability to provide dashboards, operational reporting, and performance analytics
  • Experience supporting shelter placement, housing coordination, or social service workflows

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