Records Management System and Computer-Aided Dispatch Solutions
Overview
Settle Signals
Market intelligence for public sector sales teams
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.
SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Issue RFP: September 25th, 2026
Submit Written Questions: October 8th, 2026
Provide Response to Questions: October 12th, 2026
Submit Proposals: October 27th, 2026
Presentations: Early December 2026
Contract Award: December 21st, 2026
Contract Effective Date: December 21st, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
University Of North Carolina At Wilmington
DESCRIPTION
The issuing organization is seeking a fully integrated software solution to replace its existing Computer-Aided Dispatch (CAD), Records Management System (RMS), and Field Reporting/Mobile CAD systems. The CAD and RMS must operate as an integrated solution or support real-time, bidirectional synchronization. The solution should provide dispatchers with efficient tools for managing calls, officers, units, remarks, alerts, and other public-safety activities, along with fast, intuitive search capabilities for emergency communications and law-enforcement operations.
The solution must support applicable state and federal law-enforcement information system integrations, cloud-based or vendor-managed hosting, secure mobile access for field officers, evidence and property management, evidence tracking from intake through final disposition, evidence disposition notifications, security controls for law-enforcement information, and public-safety data analysis. It should also provide centralized management of case documents and media, AI-enabled transcription and quality assurance, Automatic Vehicle Location and mapping, Genetec and Microsoft 365 integrations, mobile supervisor review, data export and integration capabilities, and public records management.
The contract period will be three years. Questions must be submitted by October 8, 2026, and proposals are due by October 27, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due October 27, 2026. Questions must be submitted by October 8, 2026.
- Who issued this RFP?
- It was issued by University Of North Carolina At Wilmington. The work is located in Wilmington, North Carolina, United States.
- Who is a good fit for this opportunity?
- Public-safety software provider with proven CAD and RMS implementations
- Experience supporting law-enforcement agencies and emergency communications operations
- Expertise in evidence and property management, mobile CAD, AVL, mapping, and analytics
- Capability to deliver secure cloud-based or vendor-managed hosting environments
- Demonstrated integration experience with Genetec, Microsoft 365, and law-enforcement information systems
- Experience implementing AI transcription, quality assurance, and data exchange capabilities
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.