Package Tracking System
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
RFP posted: July 23rd, 2026
Proposer inquiry deadline: August 6th, 2026
Response to inquiries: Week of August 10th, 2026
Submission due date: August 27th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Cook County Health
DESCRIPTION
The issuing organization seeks a vendor to provide an enterprise package tracking system for use across its health system. The solution will support receiving, internal delivery, package visibility, and proof of delivery for packages received through the hospital receiving dock. The scope is specifically limited to dock-received packages and excludes traditional mailroom operations, postal mail, interoffice mail, and mailroom-managed delivery workflows.
The system is expected to support receipt and registration of inbound packages, scanning and capture of package details such as carrier, tracking number, recipient, department, delivery location, and package category, and real-time status visibility from intake through final delivery confirmation. Additional requirements include route optimization for internal and off-site deliveries, chain-of-custody tracking, audit history, electronic proof of delivery, and exception management for delayed, misrouted, damaged, lost, returned, or undeliverable packages.
The solution must also accommodate priority, time-sensitive, temperature-controlled, and clinical deliveries, while providing automated notifications and alerts for recipients and logistics staff. Integration capabilities are required with Oracle E-Business Suite, organizational directory services, and other enterprise systems as needed. Reporting and dashboard functionality should cover package volume, delivery performance, package aging, service levels, exceptions, delivery confirmation, and chain of custody.
Questions are due by August 6, 2026, and the anticipated contract term is three years.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 27, 2026. Questions must be submitted by August 6, 2026.
- Who issued this RFP?
- It was issued by Cook County Health. The work is located in Chicago, Illinois, United States.
- Who is a good fit for this opportunity?
- Software vendor specializing in healthcare logistics or hospital package tracking
- Experience implementing enterprise package visibility and chain-of-custody systems
- Proven integration capability with Oracle E-Business Suite and directory services
- Ability to support workflow automation, dashboards, and exception management
- Experience with clinical, temperature-controlled, and time-sensitive delivery environments
- Mid-sized or enterprise firm capable of multi-year implementation and support
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.