Oracle Customer to Meter Managed Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Issue Date: July 28th, 2026
Questions Deadline: August 6th, 2026
Mandatory Telephone Conference: August 18th, 2026
Proposal Submission Due Date: August 28th, 2026
Finalist Presentations: Week of September 7th, 2026
Notification Date: September 23rd, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Philadelphia Gas Works
DESCRIPTION
A government authority in Philadelphia, Pennsylvania is seeking a vendor to provide managed services for its Oracle Customer to Meter (C2M) application. The scope includes comprehensive application-managed services covering functional support, technical support, development, operations, integrations, and overall application management.
Required technical support services include 24x7 support, high-level estimate requests, software compatibility testing, assessments, environment builds, service capacity planning, application patches, and sizing and modeling. The selected vendor will also provide software development services, including ongoing maintenance, modification, and configuration of the existing application, along with associated end-user support and exception handling.
The engagement also includes maintenance of the C2M application, including defect resolution within the application and support for related web services, APIs, and file-based integrations with edge systems. Questions are due no later than August 6, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due August 28, 2026. Questions must be submitted by August 6, 2026.
- Who issued this RFP?
- It was issued by Philadelphia Gas Works. The work is located in Philadelphia, Pennsylvania, United States.
- Who is a good fit for this opportunity?
- Oracle Customer to Meter (C2M) managed services provider
- Experience supporting utility billing and customer information systems
- Capability to deliver 24x7 application and technical support
- Strong expertise in Oracle application maintenance, configuration, and defect resolution
- Proven integration experience with web services, APIs, and edge systems
- Team with functional, technical, development, and operations support capabilities
- Experience serving public sector or government utility authorities
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.