Microtransit and Paratransit Operations Technology Solutions
Overview
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SUMMARY
KEY REQUIREMENTS
TIMELINE
August 4th, 2026: Public announcement of Request for Information
August 14th, 2026: Pre-submittal questions due, in writing
September 1st, 2026: Submittals due
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Skagit Transit
DESCRIPTION
The issuing agency is seeking information from vendors capable of providing technology solutions to support ADA complementary paratransit and microtransit services through a contracted operating model. The solution should support comingled service through a unified technology platform.
The requested capabilities include integrated scheduling and dispatch software for paratransit and microtransit, along with information regarding system architecture, data ownership, reporting, and integration with other transit data systems. Vendors should also address rider-facing mobile applications and booking platforms, accessibility for riders with disabilities, multilingual support, and alternative booking methods for individuals without smartphones or mobile applications.
The agency is also seeking approaches for integrating third-party, on-demand transportation providers, including transportation network companies, as a complement to agency-operated services. Responses should address accessibility considerations and cost and reconciliation models. The anticipated contract period is one year, and all questions must be submitted by August 14, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due September 1, 2026. Questions must be submitted by August 14, 2026.
- Who issued this RFP?
- It was issued by Skagit Transit. The work is located in Burlington, Washington, United States.
- Who is a good fit for this opportunity?
- Transportation technology providers with microtransit and paratransit platform expertise
- Experience integrating scheduling, dispatch, booking, and transit data systems
- Demonstrated ADA accessibility and multilingual rider-interface capabilities
- Experience coordinating third-party transportation network providers
- Proven public-sector or transit-agency implementation experience
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.