Integrated Mobile Platform
Overview
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SUMMARY
DESCRIPTION
The procuring organization is seeking a vendor to provide an integrated mobile platform for city services. The solution should offer an intuitive citizen-facing application that enables residents to report community issues, request services, communicate with the organization, and receive notifications about the status of their requests.
The platform must support location-enabled issue reporting through GIS data, automatic location detection, map pin placement, or manual address entry. Citizens should be able to upload photos or other images, track the progress of submitted requests, and receive app-based or push notifications.
The solution must also support staff workflows and case management, including the creation, updating, assignment, and closure of work orders. It should provide configurable workflow automation and routing based on issue type, location, department, or service area, integrate with internal systems, and support work notification or order creation and tracking through works management. The contract period will be three years. Questions must be submitted by September 8, 2026, and proposals are due September 21, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due September 21, 2026.
- Who is a good fit for this opportunity?
- Mobile platform developer with experience delivering civic or municipal service applications
- Proven expertise in GIS-enabled reporting, mapping, and location services
- Capability to integrate with enterprise and works management systems
- Experience building workflow automation, case management, and work-order tracking solutions
- Strong record of implementing citizen-facing applications with push notifications and media uploads
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.