When is the submission deadline?

Submissions are due November 17, 2026. Questions must be submitted by October 28, 2026.

What is the budget for this RFP?

The published budget is $496,000.

It was issued by Orange County Transportation Authority. The work is located in Orange, California, United States.

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Freshservice Enterprise Subscription Services Renewal

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Overview

Software, Web & Mobile Development

Orange, California, United StatesPosted: October 19, 2026Deadline: November 17, 2026

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SUMMARY

The Orange County Transportation Authority is seeking bids from authorized resellers for a three-year renewal of Freshservice Enterprise subscription services.

KEY REQUIREMENTS

Must be an authorized reseller to provide Freshservice Enterprise subscription services to the State of California and local agencies
Must provide proof of authorization to provide Freshservice Enterprise
Must submit bids electronically through the Authority's OpenGov Procurement portal
Must not be subject to any Ukraine/Russia-related economic sanctions imposed by the State of California or the United States Government
Must complete and sign the Status of Past and Present Contracts form
Must complete the Subcontractors Form if subcontracting in excess of one half of one percent of the total bid amount

BUDGET

Verified

$496,000

CONTRACT DURATION

36 months

TIMELINE

Issue Date: October 19, 2026

Question Submittal Deadline: October 28, 2026

Authority Responses Posted: November 5, 2026

Bid Submittal Deadline: November 17, 2026

QUESTION DEADLINE

October 28, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Orange County Transportation Authority

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DESCRIPTION

The Orange County Transportation Authority is soliciting bids from authorized resellers to provide Freshservice Enterprise subscription services on an as-needed basis. The contract term is three years, effective from December 29, 2026, through December 28, 2029. The scope includes the provision of Freshservice Enterprise annual subscriptions, add-on business agents, and add-on asset packs. The total budget for this effort is $496,000.

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Frequently asked questions

When is the submission deadline?: Submissions are due November 17, 2026. Questions must be submitted by October 28, 2026.
What is the budget for this RFP?: The published budget is $496,000.
Who issued this RFP?: It was issued by Orange County Transportation Authority. The work is located in Orange, California, United States.

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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