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Enterprise Guest or Venue and Commerce Management Platform

Overview


Business Systems (ERP, CRM & POS)
New York, United StatesPosted 1 day agoDeadline: July 17th, 2026

Fit Score


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SUMMARY


New York is seeking a vendor for an enterprise-grade guest or venue and commerce management platform, preferably delivered as SaaS. The scope includes implementation, data migration, training, and five years of ongoing support and maintenance.

DESCRIPTION


The issuing organization is seeking a vendor to provide an enterprise guest or venue and commerce management platform. The requested solution is intended to be a fully integrated, enterprise-grade platform supported by associated professional services. SaaS delivery is strongly preferred, and the scope includes platform software licensing and cloud-based hosting.

Required services include platform configuration, implementation, testing, deployment, and cutover support, along with data migration as applicable. The selected vendor will also be expected to provide staff training, knowledge transfer, operational documentation, and ongoing support services such as maintenance, patches, updates, service management, and post-implementation stabilization.

Questions are due by May 20, 2026. The resulting contract is expected to run for a five-year term.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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