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Enterprise Guest or Venue and Commerce Management Platform

Overview


Business Systems (ERP, CRM & POS)
Lake Placid, New York, United StatesPosted: May 6th, 2026Deadline: July 17th, 2026

Fit Score


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SUMMARY


New York is seeking a vendor for an enterprise-grade guest or venue and commerce management platform, preferably delivered as SaaS. The scope includes implementation, data migration, training, and five years of ongoing support and maintenance.

KEY REQUIREMENTS


BUDGET

Estimate

$500,000 – $2,000,000

CONTRACT DURATION


60 months

TIMELINE


Issuance of RFP: May 6th, 2026

Deadline for Submission of Bidder Questions: May 20th, 2026

Issuance of Responses to Bidder Questions: June 5th, 2026

End of Addenda: June 12th, 2026

Proposal Due Date: July 17th, 2026

QUESTION DEADLINE


May 20th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


New York State Olympic Regional Development Authority

Organization overview and procurement intelligence available on paid plans.
See Issuer Research

DESCRIPTION


The issuing organization is seeking a vendor to provide an enterprise guest or venue and commerce management platform. The requested solution is intended to be a fully integrated, enterprise-grade platform supported by associated professional services. SaaS delivery is strongly preferred, and the scope includes platform software licensing and cloud-based hosting.

Required services include platform configuration, implementation, testing, deployment, and cutover support, along with data migration as applicable. The selected vendor will also be expected to provide staff training, knowledge transfer, operational documentation, and ongoing support services such as maintenance, patches, updates, service management, and post-implementation stabilization.

Questions are due by May 20, 2026. The resulting contract is expected to run for a five-year term.

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Frequently asked questions

When is the submission deadline?
Submissions are due July 17, 2026. Questions must be submitted by May 20, 2026.
What is the budget for this RFP?
Settle estimates the budget at $500,000 – $2,000,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by New York State Olympic Regional Development Authority. The work is located in Lake Placid, New York, United States.
Who is a good fit for this opportunity?
  • Provider of enterprise venue, guest, ticketing, or commerce management platforms
  • Strong SaaS implementation and cloud hosting capabilities
  • Experience with large-scale system configuration, deployment, and cutover support
  • Proven background in data migration, staff training, and operational documentation
  • Ability to deliver long-term maintenance, updates, and managed support services
  • Past performance with public sector or large institutional technology procurements

Analysis generated by Settle AI from the source RFP.

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    Enterprise Guest or Venue and Commerce Management Platform (Due July 17, 2026) | Settle RFP Hunter