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Electronic Benefit Transfer Processing and Financial Services

Overview


Software, Web & Mobile Development
Glen Allen, Virginia, United StatesPosted: October 6, 2026Deadline: October 28, 2026

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SUMMARY


A government authority in Glen Allen seeks an experienced provider for secure, compliant, and scalable EBT processing and financial services. The solution should improve operational efficiency, fraud prevention, customer access, and long-term program performance.

KEY REQUIREMENTS


BUDGET

Verified

$20,000,000

CONTRACT DURATION


60 months

TIMELINE


RFP posted on July 30th, 2026.

Pre-proposal teleconference registration due by August 17th, 2026.

Pre-proposal teleconference held on August 18th, 2026.

Deadline for questions is August 25th, 2026.

Proposals due by October 28th, 2026.

Contract award expected in June 2027.

QUESTION DEADLINE


August 25, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Virginia Department of Social Services

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DESCRIPTION


The government authority in Glen Allen, Virginia, seeks a qualified vendor to provide electronic benefit transfer processing and related financial services. The selected provider will modernize and streamline EBT operations to improve efficiency and support current and future program requirements.

Services should include robust security and fraud prevention measures, compliance with applicable federal and state benefit-program regulations, and cost-effective, scalable solutions. The provider is also expected to improve customer experience through reliable, accessible, and user-friendly service channels while supporting innovation, continuous improvement, measurable cost savings, and service enhancements.

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Frequently asked questions


When is the submission deadline?
Submissions are due October 28, 2026. Questions must be submitted by August 25, 2026.
What is the budget for this RFP?
The published budget is $20,000,000.
Who issued this RFP?
It was issued by Virginia Department of Social Services. The work is located in Glen Allen, Virginia, United States.
Who is a good fit for this opportunity?
  • Experienced electronic benefit transfer and payment-processing provider
  • Proven expertise in financial services, fraud prevention, and benefit-program security
  • Strong knowledge of applicable federal and state regulations
  • Provider of scalable, user-friendly, and accessible service platforms
  • Demonstrated record of operational modernization, cost savings, and continuous improvement

Analysis generated by Settle AI from the source RFP.

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