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Electronic Benefit Transfer Processing and Financial Services

Overview


Business Systems (ERP, CRM & POS)
Glen Allen, Virginia, United StatesPosted: July 31, 2026Deadline: September 18, 2026

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SUMMARY


A Virginia government authority seeks an experienced provider for secure, compliant, and scalable EBT processing and financial services. The solution should improve operational efficiency, fraud prevention, customer experience, and long-term program value.

KEY REQUIREMENTS


BUDGET

Verified

$20,000,000

CONTRACT DURATION


60 months

TIMELINE


RFP posted on July 30th, 2026.

Pre-proposal teleconference registration due August 17th, 2026.

Pre-proposal teleconference held August 18th, 2026.

Deadline for all questions August 25th, 2026.

Proposals due September 18th, 2026.

Contract(s) awarded May 2027.

QUESTION DEADLINE


August 25, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Virginia Department Of Social Services

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DESCRIPTION


The government authority in Glen Allen, Virginia, is seeking a qualified vendor to provide electronic benefit transfer (EBT) processing and related financial services. The engagement aims to modernize and streamline EBT operations, improve efficiency, and support current and future benefit program requirements.

The selected vendor will be expected to enhance system security, implement robust fraud prevention measures, comply with applicable federal and state regulations, and deliver cost-effective, scalable solutions. Services should also improve customer experience through reliable, accessible, and user-friendly delivery channels while supporting innovation, continuous improvement, measurable cost savings, and service enhancements.

Prospective vendors must submit questions by August 25, 2026. Proposals are due September 18, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 18, 2026. Questions must be submitted by August 25, 2026.
What is the budget for this RFP?
The published budget is $20,000,000.
Who issued this RFP?
It was issued by Virginia Department Of Social Services. The work is located in Glen Allen, Virginia, United States.
Who is a good fit for this opportunity?
  • Experienced electronic benefit transfer and government financial services provider
  • Demonstrated expertise in benefits program processing, payment systems, and fraud prevention
  • Strong compliance capabilities for federal and Virginia benefit program regulations
  • Secure, scalable technology platform with reliable customer service channels
  • Proven record of operational modernization, cost savings, and continuous improvement

Analysis generated by Settle AI from the source RFP.

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