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Directory and Scheduling Platform

Overview

Software, Web & Mobile Development
Charleston, West Virginia, United StatesPosted: June 13th, 2026Deadline: June 29th, 2026

Fit Score

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SUMMARY

West Virginia seeks a statewide directory and scheduling platform with real-time provider availability, AI-driven patient navigation, and secure data exchange to streamline patient access across diverse healthcare settings.

KEY REQUIREMENTS

BUDGET

Verified
$199,476,098

CONTRACT DURATION

60 months

TIMELINE

Milestone 1: Project Kickoff and Foundational Planning due within 60 days of contract execution.

Milestone 2: Platform Configuration and Core System Integration due within 4 months of contract execution.

Milestone 3: Go-Live and User Acceptance Testing due within 6 months of contract execution.

Milestone 4: Phased Expansion and Initial Performance Reporting due within 10 months of contract execution.

Milestone 5: Statewide Operational Readiness and Final Deliverable Acceptance due within 12 months of contract execution.

QUESTION DEADLINE

June 18th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

West Virginia Department Of Health

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION

A vendor is sought to provide a directory and scheduling platform to facilitate real-time, accurate visibility into provider availability for patients across West Virginia. The solution must feature a user-friendly, public-facing patient access interface, enabling patients to efficiently view and book appointments with hospital-based clinicians, Federally Qualified Health Centers (FQHCs), private practices, and other providers for in-person, telehealth, and in-home care.

A core requirement is the integration of AI-powered navigation, which assists patients in searching the provider directory and finding suitable care options based on their needs and location. The platform must support secure, real-time data exchange, including provider schedules, patient information, and incorporate analytics capabilities for tracking access and outcomes.

This project involves the statewide implementation of a custom scheduling platform tailored to the requirements of rural clinics, hospitals, payers, and various participating organizations, making robust interoperability and usability crucial.

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Frequently asked questions

When is the submission deadline?
Submissions are due June 29, 2026. Questions must be submitted by June 18, 2026.
What is the budget for this RFP?
The published budget is $199,476,098.
Who issued this RFP?
It was issued by West Virginia Department Of Health. The work is located in Charleston, West Virginia, United States.
Who is a good fit for this opportunity?
  • Experience developing healthcare scheduling and directory platforms
  • Expertise in AI-driven user interfaces and search functionality
  • Ability to deliver secure, HIPAA-compliant real-time data solutions
  • Proven track record with statewide or large-scale health IT implementations
  • Familiarity with rural healthcare and multi-provider integration

Analysis generated by Settle AI from the source RFP.

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    Directory and Scheduling Platform (Due June 29, 2026) | Settle RFP Hunter