Digital Communication Platform
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
RFP Release Date: September 30th, 2026
Closing Date for Questions: October 13th, 2026
Response to Questions Returned: October 16th, 2026
RFP Submission Due Date: October 29th, 2026
Oral Presentations/Interviews: November 2026
Tentative Award Date: November 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Wyoming Department of Enterprise Technology Services
DESCRIPTION
The issuing organization seeks a vendor to provide a user-friendly digital communication platform with robust multichannel capabilities, including email, SMS text messaging, and RCS. High-volume SMS is mission-critical and must support low-latency delivery, two-way messaging, keyword management, short code and toll-free number delivery, and compliance with FCC, CTIA, and TCPA requirements, including built-in opt-in and opt-out management.
The platform should provide flexible templates, advanced automation, multimedia support, comprehensive reporting, automated workflows, and strong user and content management. It should support straightforward campaign creation, audience segmentation, list management, delivery analytics, and data-driven evaluation of communication performance across email and SMS campaigns.
The solution must support migration of existing contact lists, including email addresses and mobile phone numbers, and integrate with contact management systems, website content management systems, websites, databases, CRM platforms, public services, and internal or external agency systems. The contract period will be one year. Questions must be submitted no later than October 13, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due October 29, 2026. Questions must be submitted by October 13, 2026.
- Who issued this RFP?
- It was issued by Wyoming Department of Enterprise Technology Services. The work is located in Cheyenne, Wyoming, United States.
- Who is a good fit for this opportunity?
- Experienced provider of enterprise digital communication and messaging platforms
- Demonstrated expertise in high-volume SMS, email, RCS, and two-way messaging
- Strong knowledge of FCC, CTIA, and TCPA compliance requirements
- Proven capabilities in contact migration, audience segmentation, automation, reporting, and analytics
- Experience integrating with CRM, CMS, database, website, and public-service systems
- Able to provide an intuitive platform and support a one-year organizational deployment
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.