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Cloud-Hosted Short-Term Rentals Administration System

Overview


Business Systems (ERP, CRM & POS)
Los Angeles, California, United StatesPosted: July 11, 2026Deadline: August 25, 2026

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SUMMARY


A California county is requesting a fully hosted SaaS platform to manage short-term rental administration, compliance, enforcement, and transient occupancy tax functions. The contract includes implementation, hosting, support, maintenance, and future-ready integration and scalability capabilities.

KEY REQUIREMENTS


CONTRACT DURATION


66 months

TIMELINE


Solicitation Requirements Review Request Due: July 10th, 2026

Deadline to Register for Mandatory Virtual Proposer’s Conference: July 13th, 2026

Mandatory Virtual Proposer’s Conference: July 14th, 2026

Written Questions Due: July 15th, 2026

Questions and Answers Released: July 27th, 2026

Proposals Due: August 25th, 2026

QUESTION DEADLINE


July 15, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


County Of Los Angeles Treasurer And Tax Collector

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DESCRIPTION


A county in California is seeking a vendor to provide, implement, maintain, and support a comprehensive cloud-hosted short-term rentals system. The requested solution is a fully hosted, browser-based Software as a Service (SaaS) platform to support the administration, compliance, and enforcement of the county’s Short-Term Rentals (STR) and Transient Occupancy Tax (TOT) programs.

The system must operate entirely within the contractor’s cloud environment and be accessible to both the public and county staff through modern web browsers. Required capabilities include secure online registration, application submission and renewal, payment processing, payment history review, notices, account updates, reporting, and administrative functions. The scope also includes software, hosting, implementation services, support, maintenance, integrations, and all related activities necessary to deliver a complete operational system.

The platform must be scalable and adaptable to future changes in laws, ordinances, regulations, policies, business workflows, data structures, reporting, and system logic. It should also support future integration with external agencies and hosting platforms as operational and regulatory requirements evolve. The anticipated contract term is two years. A mandatory pre-bid meeting is scheduled for July 13, 2026, and questions are due by July 15, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 25, 2026. Questions must be submitted by July 15, 2026.
Who issued this RFP?
It was issued by County Of Los Angeles Treasurer And Tax Collector. The work is located in Los Angeles, California, United States.
Who is a good fit for this opportunity?
  • SaaS providers specializing in government licensing, permitting, or tax administration systems
  • Firms with experience supporting short-term rental compliance and transient occupancy tax programs
  • Companies offering secure cloud-hosted platforms with public portals and staff administration tools
  • Vendors with implementation, integration, maintenance, and long-term support capabilities
  • Providers experienced in configurable workflow, reporting, and regulatory compliance updates
  • Firms able to scale systems for growing transaction volume, user activity, and future external integrations

Analysis generated by Settle AI from the source RFP.

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