When is the submission deadline?

Submissions are due July 7, 2026. Questions must be submitted by June 1, 2026.

What is the budget for this RFP?

The published budget is $800,000.

It was issued by Tennessee Emergency Management Agency. The work is located in Nashville, Tennessee, United States.

Who is a good fit for this opportunity?

Provider of cloud-based emergency or incident management platforms. Experience serving state or local government public safety agencies. Strong ESRI ArcGIS Online integration expertise. Capability in mobile-responsive and offline-enabled application delivery. Proven role-based access control and alerting/notification functionality. Experience with mission-critical SaaS deployments and operational reporting.

Cloud-Hosted Critical Incident Management System (Due July 7, 2026)

Overview

Software, Web & Mobile Development

Nashville, Tennessee, United StatesPosted: May 9th, 2026Deadline: July 7th, 2026

Fit Score

Settle Intelligence

Settle helps teams win more RFP revenue by finding the right opportunities early, prioritizing the contracts they're most likely to win, and drafting responses from approved company knowledge and past wins.

Learn more about Settle

SUMMARY

Tennessee is soliciting a cloud-hosted critical incident management system with GIS integration, role-based administration, automated notifications, and mobile/offline capabilities. The platform is intended to support real-time operational awareness and incident coordination.

KEY REQUIREMENTS

Must be a primary commercial software product or service offering
Must be purpose-built for emergency-management or disaster-response operations
Must have been offered as a commercial product for at least three consecutive years prior to the RFP release date
Must have FedRAMP authorization
Must have implemented the proposed CIMS solution in at least three separate government or public safety agencies
Must provide a current bank reference
Must provide two current positive credit references from vendors
Must be registered with the Tennessee Department of Revenue for the collection of sales and use tax
Must maintain insurance coverage including CGL, Workers' Compensation, Automobile Liability, Cyber Liability, and Crime Insurance

BUDGET

Verified

$800,000

CONTRACT DURATION

60 months

TIMELINE

RFP Issued: May 8th, 2026

Disability Accommodation Request Deadline: May 13th, 2026

Pre-response Conference: May 22nd, 2026

Notice of Intent to Respond Deadline: May 26th, 2026

Written Questions & Comments Deadline: June 1st, 2026

State Response to Written Questions & Comments: June 22nd, 2026

Response Deadline: July 7th, 2026

Technical Response Evaluations: July 20th, 2026

Respondent Oral Presentations: July 27th–29th, 2026

Cost Proposal Opening & Scoring: August 1st, 2026

Notice of Intent to Award: August 6th, 2026

Contract Signature Deadline: August 19th, 2026

QUESTION DEADLINE

June 1st, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

See Decision-Maker Contacts

Issuing Agency

Tennessee Emergency Management Agency

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The issuing organization is seeking a vendor to provide a fully cloud-hosted Critical Incident Management System (CIMS) in Tennessee. The requested solution should support real-time situational awareness, resource tracking, task management, and reporting for incident operations.

The system must integrate with ESRI ArcGIS Online and provide role-based controls for user interface elements and data views, such as screens, dashboards, and displayed information. Authorized administrators must be able to create, modify, disable, and manage roles and permissions directly through the system's native administrative interface without requiring custom code or vendor development.

The platform should include automated notification and communication capabilities using SMS, email, system alerts, and role-based messaging. It must be able to notify designated users or roles when incidents, tasks, resource requests, or other operational items are created, updated, or closed. The solution must also offer mobile and web-based access through a responsive, cross-platform interface, along with offline data entry and automatic resynchronization when connectivity is restored.

Questions are due no later than June 1, 2026.

Similar RFPs

Frequently asked questions

When is the submission deadline?: Submissions are due July 7, 2026. Questions must be submitted by June 1, 2026.
What is the budget for this RFP?: The published budget is $800,000.
Who issued this RFP?: It was issued by Tennessee Emergency Management Agency. The work is located in Nashville, Tennessee, United States.
Who is a good fit for this opportunity?: Provider of cloud-based emergency or incident management platforms
Experience serving state or local government public safety agencies
Strong ESRI ArcGIS Online integration expertise
Capability in mobile-responsive and offline-enabled application delivery
Proven role-based access control and alerting/notification functionality
Experience with mission-critical SaaS deployments and operational reporting

Analysis generated by Settle AI from the source RFP.

Stop missing winnable RFPs

Create a free account to search the full database, filter by your criteria, and have new RFPs matched to your business automatically.

See how Settle works