Cloud-Based Workforce Management Solution
Overview
Settle Signals
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateTIMELINE
Sourcing Event Opens: July 29th, 2026
Sourcing Event Closes: September 2nd, 2026
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Multnomah County
DESCRIPTION
The issuing organization is seeking a cloud-based workforce management solution to support staff scheduling and daily operational planning. The platform should be configurable and designed to bridge functional gaps between Workday and Frontline/AESOP without requiring a custom-built application.
The solution is expected to optimize daily floor operations, track task-level staff scheduling, and support compliance requirements. Rather than scheduling only broad shifts, the system should allow managers to assign and monitor specific activities such as desk service, shelving, and project work, providing visibility into staff assignments throughout the day. Managers should also be able to define required staffing levels for each service desk by hour.
The platform must support operations across multiple library locations and enable staff to swap shifts easily. It must also integrate with Workday HCM to ingest active employee profiles, cost centers, job profiles, and CBU seniority tiers through a standard API or secure automated SFTP file exchange.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 2, 2026.
- What is the budget for this RFP?
- Settle estimates the budget at Up to $250,000. The issuer has not published an official figure.
- Who issued this RFP?
- It was issued by Multnomah County. The work is located in Portland, Oregon, United States.
- Who is a good fit for this opportunity?
- Workforce management software provider with cloud-based scheduling platform
- Experience integrating with Workday HCM via API or secure SFTP
- Proven success supporting multi-site public sector or library operations
- Ability to configure task-level scheduling and staffing rule management
- Vendor with experience in compliance-focused staff scheduling environments
- Company capable of implementation, training, and ongoing support
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.