When is the submission deadline?

Submissions are due July 8, 2026. Questions must be submitted by June 24, 2026.

What is the budget for this RFP?

Settle estimates the budget at $500,000 – $1,500,000. The issuer has not published an official figure.

It was issued by Town Of Mooresville. The work is located in Mooresville, North Carolina, United States.

Who is a good fit for this opportunity?

Proven experience implementing cloud-based ERP solutions for local government. Expertise in finance, HR, payroll, utility billing, and POS integration. Ability to provide end-to-end implementation and support services. Familiarity with multi-departmental municipal workflows. Track record of successful ERP deployments in North Carolina or similar jurisdictions.

Cloud-Based ERP System and Implementation Services (Due July 8, 2026)

Overview

Business Systems (ERP, CRM & POS)

Mooresville, North Carolina, United StatesPosted: May 28th, 2026Deadline: July 8th, 2026

Fit Score

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SUMMARY

The Town requests proposals for a cloud-based ERP system and implementation services to centralize finance, HR, payroll, utility billing, and related municipal operations.

KEY REQUIREMENTS

Must provide a cloud-based ERP system
Must include full implementation services
Must support integration via APIs
Must be SOC 2 Type II certified or equivalent
Must provide a minimum 99.5% system uptime SLA
Must provide a minimum 60-day post-implementation hypercare support
Must maintain data ownership by the Town
Must comply with North Carolina General Statutes governing public records and financial reporting
Must provide a minimum of three references from comparable municipal implementations

BUDGET

Estimate

$500,000 – $1,500,000

CONTRACT DURATION

60 months

TIMELINE

RFP Issued: May 27th, 2026

Pre-Proposal Meeting: June 11th, 2026

Deadline for Questions: June 24th, 2026

Deadline for Responses: July 1st, 2026

Proposal Due Date: July 8th, 2026

Evaluation Start Date: July 9th, 2026

Shortlist Notification: August 3rd, 2026

Vendor Demonstrations: August 31st, 2026 - September 11th, 2026

Selection/Decision Date: September 30th, 2026

QUESTION DEADLINE

June 24th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Town Of Mooresville

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The Town is seeking a vendor to provide a cloud-based enterprise resource planning (ERP) system along with comprehensive implementation services. The new ERP solution will replace the current platform, serving as the centralized hub for essential municipal operations including finance, human resources, payroll, utility billing, parks and recreation, and financial planning.

The solution must deliver an integrated experience that enhances operational efficiency, data visibility, and streamlines both internal and public-facing processes. Key functional requirements include general ledger with fund accounting, accounts payable and receivable, fixed asset management, and a robust purchasing and procurement workflow. The ERP must support the complete budget lifecycle—from requests through adoption and amendment—with features for versioning, comparison, and real-time reporting inclusive of encumbrances.

Additional HR and payroll modules should provide oversight of employee records, onboarding, payroll processing, benefits administration, and time tracking. For utility billing, the system must handle customer account management, automate billing cycles with meter integration, and provide consumption monitoring with automated alerts. An integrated point-of-sale component is needed for various departments, including Parks & Recreation and concessions. A pre-bid meeting is scheduled for June 11, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due July 8, 2026. Questions must be submitted by June 24, 2026.
What is the budget for this RFP?: Settle estimates the budget at $500,000 – $1,500,000. The issuer has not published an official figure.
Who issued this RFP?: It was issued by Town Of Mooresville. The work is located in Mooresville, North Carolina, United States.
Who is a good fit for this opportunity?: Proven experience implementing cloud-based ERP solutions for local government
Expertise in finance, HR, payroll, utility billing, and POS integration
Ability to provide end-to-end implementation and support services
Familiarity with multi-departmental municipal workflows
Track record of successful ERP deployments in North Carolina or similar jurisdictions

Analysis generated by Settle AI from the source RFP.

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