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Cloud-Based Civil Penalties Case Management System

Overview


Business Systems (ERP, CRM & POS)
Salem, Oregon, United StatesPosted: July 23, 2026Deadline: September 21, 2026

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SUMMARY


Seeking a vendor to implement a cloud-based case management system for civil penalties tied to forest practices enforcement. The solution must support workflow tracking, role-based access, notifications, spatial tracking, and compliance with state cloud and security policies.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


RFP Date of Issue: July 22nd, 2026

Pre-Proposal Conference: August 5th, 2026

Questions / Requests for Clarification Due: August 10th, 2026

Opening (Proposal Due): September 21st, 2026

QUESTION DEADLINE


August 10, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Department Of Administrative Services, State Procurement Services

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DESCRIPTION


The issuing agency is seeking a vendor to provide and implement a comprehensive cloud-based civil penalties case management system for enforcement cases related to violations of forest practices regulations. The system is intended to streamline case administration, improve tracking and reporting, support communication, and reduce administrative burdens while maintaining data accuracy and accountability.

The requested solution should support case management for citations and violations, including status tracking, updates, and resolution workflows. It must also include role-based access controls for field and office staff, automated calendar reminders and notifications for deadlines and milestones, and spatial tracking capabilities for violation sites and affected areas.

The selected vendor will be expected to deliver a solution aligned with operational requirements and compliant with state policies related to cloud services, security, and data management. The scope also includes support for user acceptance testing, with the vendor addressing issues and feedback identified during testing cycles. The anticipated contract term is five years.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 21, 2026. Questions must be submitted by August 10, 2026.
Who issued this RFP?
It was issued by Department Of Administrative Services, State Procurement Services. The work is located in Salem, Oregon, United States.
Who is a good fit for this opportunity?
  • Provider of cloud-based case management or regulatory enforcement systems
  • Experience serving state or local government agencies
  • Capability in workflow automation, reporting, and role-based access control
  • Expertise in geospatial or location-based case tracking features
  • Knowledge of government cloud security and data management compliance requirements
  • Capacity to support implementation, configuration, and user acceptance testing over a multi-year contract

Analysis generated by Settle AI from the source RFP.

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    Cloud-Based Civil Penalties Case Management System (Due September 21, 2026) | Settle RFP Hunter