When is the submission deadline?

Submissions are due August 27, 2026. Questions must be submitted by August 17, 2026.

It was issued by City Of Newport Beach. The work is located in Newport Beach, California, United States.

Who is a good fit for this opportunity?

Software provider specializing in business licensing, permitting, lodging tax, or municipal revenue systems. Proven experience supporting local government agencies and high-volume permit administration. Secure platform with public self-service, payment processing, reporting, and configurable tax rules. Demonstrated ability to integrate multiple payment channels and preserve customer data portability. Established implementation and support team serving clients in California or across the United States.

Business License, Short-Term Lodging and Transient Occupancy Tax Software (Due August 27, 2026)

Overview

Business Systems (ERP, CRM & POS)

Newport Beach, California, United StatesPosted: August 7, 2026Deadline: August 27, 2026

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SUMMARY

The City is seeking a three-year software solution to manage business licenses, approximately 1,550 short-term lodging permits, and transient occupancy taxes. Required capabilities include permitting, billing, payment processing, public self-service, compliance tools, reporting, and configurable tax and fee calculations.

KEY REQUIREMENTS

Must have at least five years of experience implementing and supporting business license, permitting, and TOT software for local governments
Must have qualified personnel with prerequisite knowledge and experience
Must have at least three satisfactory references for similar services within the past three years or have performed satisfactory work for the City within the past three years
Must have demonstrated successful completion of at least three full cycle implementations, including data migration and system integration
Must be able to provide an on-site demonstration of the proposed solution
Must meet all insurance requirements detailed in the RFP
Must maintain a City of Newport Beach business license during the term of the agreement
Must be able to conduct business in the State of California
Must pass a criminal background investigation

CONTRACT DURATION

60 months

TIMELINE

Questions from Proposers Due: August 17th, 2026

Questions and Answers Posted: August 19th, 2026

Proposals Due: August 27th, 2026

Proposal Evaluation Completed: September 10th, 2026

Demonstrations: Week of September 20th, 2026

Anticipated Contract Award: November 2026

QUESTION DEADLINE

August 17, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

City Of Newport Beach

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DESCRIPTION

The City seeks a vendor to provide software for business license processing, short-term lodging permitting and management, and transient occupancy tax reporting. The system will support application processing, annual renewals, short-term lodging permits, and transient occupancy tax administration for short-term rentals and hotels, including approximately 1,550 short-term lodging permits.

The solution must centralize data collection and management, automate applications, renewals, billing, payments, updates, closures, suspensions, and revocations, and provide a secure, user-friendly public self-service portal. It must support monthly, quarterly, and annual billing cycles; calculate configurable taxes, fees, penalties, and back taxes; assign multiple licenses and permits to a single account; and categorize accounts with applicable tax rates. The system should also enhance compliance, enforcement, revenue generation, and reporting while ensuring the City retains ownership, access, and portability of all data.

Payment and cashiering capabilities must include cash, check, credit card, and ACH/EFT payments through online, in-person, and telephone channels. The system must support split and partial payments, credit application or transfers between accounts, permits, and licenses, configurable fee calculations, fee-specific penalties, and historical-rate calculations for back taxes. The contract period will be three years, and questions must be submitted by August 17, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due August 27, 2026. Questions must be submitted by August 17, 2026.
Who issued this RFP?: It was issued by City Of Newport Beach. The work is located in Newport Beach, California, United States.
Who is a good fit for this opportunity?: Software provider specializing in business licensing, permitting, lodging tax, or municipal revenue systems
Proven experience supporting local government agencies and high-volume permit administration
Secure platform with public self-service, payment processing, reporting, and configurable tax rules
Demonstrated ability to integrate multiple payment channels and preserve customer data portability
Established implementation and support team serving clients in California or across the United States

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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