Website Redesign, Hosting, and CMS Support Services
Overview
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SUMMARY
KEY REQUIREMENTS
TIMELINE
RFP Issued: August 17th, 2026
Deadline for Written Questions: August 31st, 2026
City Responses to Questions: September 7th, 2026
Proposal Closing: September 16th, 2026
Initial Review of Proposals: September 21st–25th, 2026
Interviews and Product Demonstrations: September 28th–October 2nd, 2026
Reference Checks and Final Evaluation: October 5th–9th, 2026
Notice of Intent to Award: October 12th, 2026
Contract Negotiation and Finalization: October 13th–23rd, 2026
Required City Approval: November 2nd, 2026
Contract Execution: November 6th, 2026
Anticipated Project Kickoff: November 16th, 2026
Anticipated Website Launch: May 2027
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of West Des Moines
DESCRIPTION
The vendor will provide website redesign, content management system implementation, hosting, content migration, training, launch, and ongoing support and maintenance services. The resulting platform should be modern, accessible, mobile-first, secure, scalable, and designed to improve public access to information and services.
The project will include a browser-based CMS that enables authorized staff to manage content without specialized programming skills. The website should improve homepage design, navigation, site structure, department landing pages, internal search, content organization, accessibility, keyword and metadata management, and the overall user experience. The homepage should prioritize public services, notices, meetings, news, alerts, events, and frequently requested information.
Additional requirements include analytics, reporting, APIs, data export, third-party integrations, secure hosting, content migration, staff training, launch support, and continuing technical support. Vendor questions must be submitted no later than August 31, 2026, and proposals are due September 16, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 16, 2026. Questions must be submitted by August 31, 2026.
- Who issued this RFP?
- It was issued by City Of West Des Moines. The work is located in West Des Moines, Iowa, United States.
- Who is a good fit for this opportunity?
- Web development firm experienced in public-sector website redesigns
- CMS implementation, hosting, integration, and content migration expertise
- Strong accessibility, mobile-first UX, search, analytics, and metadata capabilities
- Experience training nontechnical staff and providing ongoing website support
- Demonstrated ability to deliver secure, scalable, browser-based platforms
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.