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Website Maintenance, Management and Digital Support Services Using WordPress

Overview


Software, Web & Mobile Development
Posted: August 6, 2026Deadline: August 25, 2026

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SUMMARY


The agency is seeking a WordPress support partner for a two-year engagement covering hosting, maintenance, security, troubleshooting, technical updates, training, and on-demand web development. The vendor must respond to urgent incidents within four business hours and routine update requests within two business days.

KEY REQUIREMENTS


CONTRACT DURATION


24 months

TIMELINE


RFP Released: August 4th, 2026

Deadline for Written Questions: August 10th, 2026

Answers for Questions Released: August 14th, 2026

Technical and Financial Proposals due: August 25th, 2026

Estimated award: Early-to-mid September 2026

QUESTION DEADLINE


August 10, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Clinton Health Access Initiative, Inc.

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The agency seeks a technical web support partner to provide ongoing maintenance, management, hosting, troubleshooting, security updates, and digital support for its existing WordPress website. The engagement will be structured on a retainer basis for an initial two-year period, with the primary focus on maintaining and supporting the current website rather than redesigning or developing a new platform.

The vendor will host and maintain the website, implement requested changes and improvements, manage technical migration and coding, and provide training to agency staff. The Secretariat will prepare content, source images and data, define page structures and requirements, and upload content, while the vendor will handle the technical implementation. Potential future work may include digital dashboards, integrated datasets, links or integrations with related agency websites, and an interactive country platform page with maps and agency information.

The vendor will attend meetings as requested to discuss updates, structural changes, improvements, input, and timelines. Urgent website issues, including downtime and security incidents, must receive a response within four business hours, while routine content update requests must be addressed within two business days. Questions are due by August 10, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 25, 2026. Questions must be submitted by August 10, 2026.
Who issued this RFP?
It was issued by Clinton Health Access Initiative, Inc..
Who is a good fit for this opportunity?
  • Experienced WordPress maintenance and managed hosting provider
  • Demonstrated expertise in website security, troubleshooting, migration, and technical support
  • Capable of providing responsive on-demand development and training services
  • Experience developing interactive maps, dashboards, and integrated datasets
  • Able to support a two-year retainer engagement with defined incident response times

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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