Web-Based Social Media Management Application
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
RFP Issued: August 12th, 2026
RFP Closing Date: September 2nd, 2026
Negotiation and Contracting: September-October, 2026
Kick-Off Meeting: November 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Burnaby
DESCRIPTION
The procuring organization is seeking a hosted, web-based software-as-a-service social media management solution with a proven track record of successful implementation. The platform must be scalable for enterprise use and support unlimited social media accounts across major social media networks, with access for at least 20 authorized users.
Required capabilities include content publishing, scheduling, approval workflows, tagging, content libraries, social listening, and monitoring of emerging issues and brand reputation across the organization’s social media accounts. The solution should also support paid social media and advertising campaign management, analytics and reporting, and the archiving and storage of social media posts, messages, and metadata.
The solution may provide extended social media capabilities through an app directory or third-party services. Questions must be submitted by August 26, 2026, and proposals are due by September 2, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 2, 2026. Questions must be submitted by August 26, 2026.
- Who issued this RFP?
- It was issued by City Of Burnaby. The work is located in Burnaby, British Columbia, Canada.
- Who is a good fit for this opportunity?
- Established social media management software provider with a proven record of successful SaaS implementations
- Experience delivering scalable enterprise platforms supporting multiple social networks and user roles
- Strong capabilities in content workflows, social listening, paid campaign management, analytics, and archiving
- Ability to provide secure hosted services and integrate with app directories or third-party solutions
- Experience serving municipal, public-sector, or similarly complex organizational clients
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.