When is the submission deadline?

Submissions are due September 2, 2026. Questions must be submitted by August 3, 2026.

It was issued by The University Of North Carolina At Chapel Hill. The work is located in Chapel Hill, North Carolina, United States.

Who is a good fit for this opportunity?

University bookstore and campus retail management provider. Experience operating omnichannel retail facilities and e-commerce websites. Capability to implement technology and AI-driven process improvements. Strong track record supporting course materials affordability and accessibility initiatives. Expertise in merchandise planning, seasonal refreshes, and student-focused retail strategy. Ability to deliver detailed adoption, affordability, and financial reporting. Proven experience serving higher education or public sector clients.

University Bookstore Management Service (Due September 2, 2026)

Overview

Retail, E-Commerce & Consumer Goods

Chapel Hill, North Carolina, United StatesPosted: July 23, 2026Deadline: September 2, 2026

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SUMMARY

A Chapel Hill, North Carolina government authority is seeking a partner to manage and modernize its university bookstore operations. The project focuses on student-centered retail, technology and AI-enabled improvements, and support for affordability and accessibility goals.

KEY REQUIREMENTS

CONTRACT DURATION

84 months

TIMELINE

Issue RFP: July 22nd, 2026

Mandatory Bidders Conference/Site Visit: July 30th, 2026

Submit Written Questions: August 3rd, 2026

Provide Response to Questions: August 17th, 2026

Submit Proposals: September 14th, 2026

Public Bid Opening: September 14th, 2026

Vendor Presentations: January 26th, 2026 (Note: Document lists this date, likely a typo for 2027)

QUESTION DEADLINE

August 3, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

The University Of North Carolina At Chapel Hill

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

A government authority in Chapel Hill, North Carolina is seeking a vendor to provide university bookstore management services. The selected partner is expected to support a traditional campus store business that is undergoing transformation, with the goal of delivering leading-edge campus retail services aligned with the university's broader strategic priorities.

The scope emphasizes creating a student-centered retail destination and website, using technology and artificial intelligence to improve efficiency, business processes, reporting, and the overall customer experience. The bookstore operation should support priorities such as accessibility, affordability, and open educational resources, while offering innovative retail products and services, refreshing merchandise throughout the year, and improving reporting related to adoption data, course materials affordability, and financial performance.

A mandatory pre-bid meeting is scheduled for July 30, 2026. Questions must be submitted by August 3, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due September 2, 2026. Questions must be submitted by August 3, 2026.
Who issued this RFP?: It was issued by The University Of North Carolina At Chapel Hill. The work is located in Chapel Hill, North Carolina, United States.
Who is a good fit for this opportunity?: University bookstore and campus retail management provider
Experience operating omnichannel retail facilities and e-commerce websites
Capability to implement technology and AI-driven process improvements
Strong track record supporting course materials affordability and accessibility initiatives
Expertise in merchandise planning, seasonal refreshes, and student-focused retail strategy
Ability to deliver detailed adoption, affordability, and financial reporting
Proven experience serving higher education or public sector clients

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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