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RFP Posted: June 17th, 2026
Pre-Proposal Meeting: June 30th, 2026
Applicant Questions Due: July 13th, 2026
Answers Posted: July 17th, 2026
Proposals Due: August 7th, 2026
Applicant Interviews: August 24th, 2026
Applicant Selection: September 1st, 2026
Contract Execution: October 1st, 2026
Commencement of Work: October 1st, 2026
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
City Of Philadelphia
The selected vendor will provide comprehensive student loan counseling services to residents in Philadelphia, Pennsylvania. The initial counseling session will involve a detailed assessment of the borrower's loan situation to determine if urgent steps are needed. Counselors will handle intake and triage, reviewing loan types, balances, servicers, repayment status, and risks to help borrowers identify the most suitable repayment plans and available options. The service will also process referrals from the office of education and community partners.
Key expectations include achieving measurable outcomes such as student loan savings, successful loan rehabilitations, and submission of forgiveness applications. The nonprofit provider must partner with a legal aid organization to obtain ongoing advice and support for complex cases. Counseling sessions will be provided at no cost and include comprehensive debt assessments and recommendations. Providers must make referrals to additional financial counseling services as necessary, remain accessible for ongoing client inquiries, and submit at least two client success stories to illustrate program effectiveness during the contract term.
Analysis generated by Settle AI from the source RFP.
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