When is the submission deadline?

Submissions are due July 13, 2026. Questions must be submitted by June 12, 2026.

What is the budget for this RFP?

The published budget is $205,383.

It was issued by Government Of Alberta. The work is located in Alberta, Canada.

Who is a good fit for this opportunity?

Proven expertise in application service management and continuous service improvement. Experience implementing automation and AI-driven service solutions. Capacity to deliver user training and knowledge transfer for government entities. Strong track record with public sector IT projects in Canada. Ability to provide both technical and strategic consulting support.

Self-Sustaining Application Services (Due July 13, 2026)

Overview

Software, Web & Mobile Development

Alberta, CanadaPosted: June 16th, 2026Deadline: July 13th, 2026

Fit Score

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SUMMARY

Alberta seeks a provider for self-sustaining application services focused on continuous improvement, automation, and knowledge transfer to enhance government operations.

KEY REQUIREMENTS

Must be in Good Standing under the Application Master Services Agreement (AMSA)
Must provide a completed Submission Form (Appendix A)
Must provide pricing as specified in Appendix B, Section 3
Must ensure no less than 25% of Services are delivered by the Contractor's own employees or direct staff resources
Must comply with Government of Alberta ethical standards for Contractor Personnel
Must maintain security standards consistent with industry best practices
Must provide a Knowledge Transfer Plan to transition at least 20% of services to Province staff

BUDGET

Verified

$205,383

CONTRACT DURATION

36 months

TIMELINE

SOW Issue Date: June 15th, 2026

Deadline for Questions: 3 Business Days prior to the SOW Closing Date and Time

Commencement Date: November 1st, 2026

QUESTION DEADLINE

June 12th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Government Of Alberta

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The Province of Alberta seeks a vendor to provide self-sustaining application services, emphasizing continuous service improvement and innovation. The scope includes leveraging new technology tools, automation-first solutions, and AI-enabled service delivery to improve operational efficiency and facilitate knowledge transfer in managing both application and base services. Key objectives include ensuring the reliability, consistency, and performance of in-scope applications.

Required vendor responsibilities include detecting, logging, analyzing, and correcting faults; implementing software fixes, patches, and regular updates; managing application configuration changes and scripting; enhancing routine performance; and developing and delivering training materials to both internal staff and contracted resources. Additionally, the vendor will perform administrative functions such as user account setup and maintenance for new and existing applications.

The selected provider will also deliver professional and technical services, bringing architectural, business, and technical expertise, and offering strategic and operational insights. Supplemental support for strategic planning, user training, and capacity planning is also expected. The contract will be for a one-year term.

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Frequently asked questions

When is the submission deadline?: Submissions are due July 13, 2026. Questions must be submitted by June 12, 2026.
What is the budget for this RFP?: The published budget is $205,383.
Who issued this RFP?: It was issued by Government Of Alberta. The work is located in Alberta, Canada.
Who is a good fit for this opportunity?: Proven expertise in application service management and continuous service improvement
Experience implementing automation and AI-driven service solutions
Capacity to deliver user training and knowledge transfer for government entities
Strong track record with public sector IT projects in Canada
Ability to provide both technical and strategic consulting support

Analysis generated by Settle AI from the source RFP.

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