Online Ticketing and Tour Booking System
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Optional pre-bid meeting: June 24th, 2026
Deadline for questions: July 7th, 2026
Quote due date: July 20th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Auraria Higher Education Center
DESCRIPTION
The client is seeking a vendor to deliver and configure an online ticketing and tour booking system. The selected provider must implement a web-based platform that supports online ticket sales and tour reservations, with features such as real-time scheduling, capacity management, and display of tour details, pricing, and schedules. Automated confirmations, receipts, and reminders should be supported to enhance the customer experience.
The system will include secure online payment capabilities, supporting credit/debit cards and digital payments while allowing for both ticket purchases and optional donations. Administrative tools are required for staff to manage tours, pricing, bookings, and visitor data in a secure environment. Additional functionalities include role-based access, a calendar view, and reporting tools on attendance, revenue, and donations, with options for data export and integration with CRM or email tools. An analytics dashboard should also be provided.
Vendors must ensure the platform is mobile-friendly, user-centric, PCI DSS compliant, and meets accessibility standards (WCAG 2.1 AA). Reliable system uptime, secure data storage, and robust training and ongoing support are essential. The implementation will follow structured phases including setup, configuration, testing, training, and go-live.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due July 20, 2026. Questions must be submitted by July 7, 2026.
- Who issued this RFP?
- It was issued by Auraria Higher Education Center. The work is located in Denver, Colorado, United States.
- Who is a good fit for this opportunity?
- Demonstrated experience in developing and deploying online ticketing or booking systems
- Proven expertise with payment gateway integration and PCI DSS compliance
- Ability to deliver mobile-friendly, accessible web platforms (WCAG 2.1 AA)
- Track record of providing system training and ongoing technical support
- Experience with data reporting, analytics, and CRM/email integrations
Analysis generated by Settle AI from the source RFP.
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