When is the submission deadline?

Submissions are due November 25, 2026. Questions must be submitted by November 12, 2026.

What is the budget for this RFP?

Settle estimates the budget at $500,000 – $2,000,000. The issuer has not published an official figure.

It was issued by Waukesha County. The work is located in Waukesha, Wisconsin, United States.

NG911 Call Handling Solution (Due November 25, 2026)

Overview

IT Support, Hardware & Networking

Waukesha, Wisconsin, United StatesPosted: October 22, 2026Deadline: November 25, 2026

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SUMMARY

Waukesha County is seeking proposals for a turnkey NG911 call handling solution to replace their current Motorola CallWorks system.

KEY REQUIREMENTS

BUDGET

Estimate

$500,000 – $2,000,000

TIMELINE

RFP released: October 22nd, 2026

Questions due: November 12th, 2026

Amendment issued: November 16th, 2026

Proposals due: November 25th, 2026

Notice of interviews: December 18th, 2026

Interviews: January 4th, 2027 through January 15th, 2027

Finance Committee approval: February 2027

Contract executed: February/March 2027

QUESTION DEADLINE

November 12, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

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Issuing Agency

Waukesha County

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DESCRIPTION

Waukesha County is requesting proposals for a fully i3 capable and enabled IP-based NG9-1-1 compatible platform. The solution must be a turnkey system, including all hardware, software, and services necessary for implementation. The system must interface with the County's existing Spectrum phone lines, AT&T ESInet, Intergraph CAD system, and Eventide NexLog DX recorder. The system will support 19 total positions (16 answering, 2 supervisor, 1 mental health counselor) and 6 remote positions. The project includes installation, training, system testing, and ongoing support. The County requires a proven off-the-shelf product with minimal customization. The contract term is not explicitly stated, but the County desires full implementation within six months of contract execution.

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Frequently asked questions

When is the submission deadline?: Submissions are due November 25, 2026. Questions must be submitted by November 12, 2026.
What is the budget for this RFP?: Settle estimates the budget at $500,000 – $2,000,000. The issuer has not published an official figure.
Who issued this RFP?: It was issued by Waukesha County. The work is located in Waukesha, Wisconsin, United States.

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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