When is the submission deadline?

Submissions are due August 28, 2026. Questions must be submitted by August 14, 2026.

It was issued by Vermont Department Of Buildings And General Services. The work is located in Montpelier, Vermont, United States.

Who is a good fit for this opportunity?

Software services firm with Pegasystems platform expertise. Experience supporting government licensing, regulatory, or case management systems. Strong capabilities in application development, quality assurance, maintenance, and production support. Proven project management experience for complex public-sector IT programs. UI/UX design team able to improve workflows for internal and external users. Familiarity with AWS-hosted enterprise applications. Ability to deliver configurable workflow, role-based access, and business rules enhancements. Capacity to support a multi-year state government engagement.

Next Generation Licensing Platform IT Professional Services (Due August 28, 2026)

Overview

Software, Web & Mobile Development

Montpelier, Vermont, United StatesPosted: July 28, 2026Deadline: August 28, 2026

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SUMMARY

Vermont is soliciting IT professional services and project management support for its AWS-hosted, Pegasystems-based Next Generation Licensing Platform. The work includes development, QA, maintenance, support, UI/UX improvements, and regulatory enhancement services under a three-year contract.

KEY REQUIREMENTS

Must be a well-qualified firm, preferably an established Pega Partner
Must be registered with the Vermont Secretary of State's office
Must obtain a Contractor's Business Account Number from the Vermont Department of Taxes
Must provide a fixed price for O&M activities and a rate card for future enhancement work
Must comply with Vermont worker classification requirements for bid amounts exceeding $250,000
Must provide proof of technology professional liability insurance ($5,000,000 per claim/aggregate)
Must provide proof of cyber liability and breach response insurance ($5,000,000 per claim/aggregate)
Must submit bid electronically as a single, digitally searchable PDF attachment
Must complete and submit the State of Vermont Bidder Response Form and Certificate of Compliance

CONTRACT DURATION

36 months

TIMELINE

Issue Date: July 27th, 2026

Questions Due: August 14th, 2026

RFP Responses Due: August 28th, 2026

Anticipated Start Date: December 2026

QUESTION DEADLINE

August 14, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Vermont Department Of Buildings And General Services

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DESCRIPTION

The State of Vermont is seeking qualified vendors to provide IT professional services and project management support for its Next Generation Licensing Platform (NGLP). The platform is built on a Pegasystems business process management framework and hosted in the AWS cloud. It is used to support the State’s oversight of professional licensing, enforcement and tribunal case management, as well as inspection programs.

The selected contractor will support development, quality assurance, maintenance, and ongoing application support activities. The scope also includes providing rate cards for UI/UX development to improve usability and efficiency for internal and external users, as well as enhancement work to address more complex regulatory changes, including onboarding new licensed professions and programs.

The system includes configurable role-based access controls, workflow and task management capabilities, automated alerts and notifications, escalation and delegation functions, decision-rule processing, reporting tools, and task visibility for supervisors and teams. The resulting contract is expected to run for three years. Questions are due by August 14, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due August 28, 2026. Questions must be submitted by August 14, 2026.
Who issued this RFP?: It was issued by Vermont Department Of Buildings And General Services. The work is located in Montpelier, Vermont, United States.
Who is a good fit for this opportunity?: Software services firm with Pegasystems platform expertise
Experience supporting government licensing, regulatory, or case management systems
Strong capabilities in application development, quality assurance, maintenance, and production support
Proven project management experience for complex public-sector IT programs
UI/UX design team able to improve workflows for internal and external users
Familiarity with AWS-hosted enterprise applications
Ability to deliver configurable workflow, role-based access, and business rules enhancements
Capacity to support a multi-year state government engagement

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