When is the submission deadline?

Submissions are due July 17, 2026. Questions must be submitted by July 1, 2026.

It was issued by City Of Spicer. The work is located in Spicer, Minnesota, United States.

Who is a good fit for this opportunity?

Established MSP (Managed Service Provider) specializing in municipal or public sector clients. Proven experience with 24x7x365 IT monitoring and support. Expertise in network security, backup, and disaster recovery. Presence in or near Minnesota for effective on-site support. Track record of regulatory compliance and data protection.

Managed Information Technology Services (Due July 17, 2026)

Overview

IT Support, Hardware & Networking

Spicer, Minnesota, United StatesPosted: June 17th, 2026Deadline: July 17th, 2026

Fit Score

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SUMMARY

Seeks a firm to deliver end-to-end managed IT services including monitoring, administration, security, reporting, and support for the city of Spicer, Minnesota.

KEY REQUIREMENTS

Experience providing IT services to local government organizations
Ability to provide 24x7x365 monitoring of servers and network components
Ability to provide less than 4-hour response time for server down emergencies
Must be able to support Microsoft-based computer network infrastructure
Must be able to provide full-service desk and operations center services
Must be able to perform network backup and disaster recovery
Must be able to provide monthly reports of network health and vitality

CONTRACT DURATION

36 months

TIMELINE

Request for Proposal Released: June 16th, 2026

Proposals Due: July 17th, 2026

Interviews: July 21st, 2026

Vendor Selected: July 22nd, 2026

Contract Review: July 27th, 2026

Contract Approved by City Council: August 4th, 2026

Services to Begin for the City: September 1st, 2026

QUESTION DEADLINE

July 1st, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

City Of Spicer

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The government authority located in Spicer, Minnesota is seeking a vendor to provide comprehensive managed information technology services. Key requirements include 24x7x365 monitoring and response for servers, critical network components, applications, firewalls, as well as ongoing administration of network and file server infrastructure. The selected firm will be responsible for maintaining a full-service desk and operations center, management of Microsoft service packs and security patches, as well as firewall administration and migration support for network operating systems and files.

Additional responsibilities involve performing regular security and compliance assessments, including malware monitoring, antivirus management, patch management, phishing mitigation, password protection, and mail filtering. The vendor will also conduct routine backup testing, disaster recovery, system performance monitoring, and ensure that city employees can work remotely without technical issues. Monthly network health reporting and web access to service status updates are expected, along with regular inspection and maintenance of IT assets.

This RFP calls for an experienced IT service provider capable of delivering proactive, secure, and reliable managed IT solutions in compliance with data security standards and best practices.

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Frequently asked questions

When is the submission deadline?: Submissions are due July 17, 2026. Questions must be submitted by July 1, 2026.
Who issued this RFP?: It was issued by City Of Spicer. The work is located in Spicer, Minnesota, United States.
Who is a good fit for this opportunity?: Established MSP (Managed Service Provider) specializing in municipal or public sector clients
Proven experience with 24x7x365 IT monitoring and support
Expertise in network security, backup, and disaster recovery
Presence in or near Minnesota for effective on-site support
Track record of regulatory compliance and data protection

Analysis generated by Settle AI from the source RFP.

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