Liability Claims Adjusting Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Sacramento County
DESCRIPTION
The county seeks a vendor to provide comprehensive liability claims adjusting services for a three-year contract period. The selected provider will deliver strategic recommendations, maintain proactive communication, and support efforts to minimize claim costs and liability exposure.
Services will include end-to-end administration of existing and new liability claims, prompt investigations, reserve analysis, litigation management, settlement negotiations, payment processing, subrogation and recovery efforts, legal administration, claims reporting, records management, and financial oversight. The vendor must maintain a claims management information system capable of recording file activity and generating reports, along with an electronic data security system incorporating access, integrity, financial, and continuity controls.
The provider must maintain 24-hour emergency contact capability and offer a rapid local response for serious incidents requiring investigation at the accident scene. Legal administration and development of damages information will also be required, including property damage, injuries, medical costs, lost wages, other economic damages, and non-economic damages. Questions are due by September 4, 2026, and a non-mandatory pre-bid meeting is scheduled for August 24, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due October 2, 2026.
- Who issued this RFP?
- It was issued by Sacramento County. The work is located in Sacramento, California, United States.
- Who is a good fit for this opportunity?
- Experienced liability claims adjusting and third-party administration firm
- Demonstrated expertise in public-sector claims and liability risk management
- Capability to manage investigations, litigation, settlements, subrogation, and financial oversight
- Secure claims management systems with reporting, access controls, and business continuity capabilities
- 24-hour emergency response capability with local or regional investigative coverage
- Qualified staff experienced in damages evaluation and legal administration
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.