IT Support Services
Overview
Settle Signals
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Pre-proposal conference: August 21st, 2026
Deadline for questions or change requests: August 28th, 2026
Proposal close date: September 18th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
National Railroad Passenger Corporation (Amtrak)
DESCRIPTION
The government authority in Pennsylvania is seeking a vendor to provide ongoing information technology support services. The contract will involve operating and managing the authority’s existing Service Desk, Incident Management, Field Support, and Operations teams.
Prospective vendors must submit all questions by August 28, 2026. A pre-bid meeting is scheduled for August 21, 2026, and proposals are due by September 18, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due September 18, 2026. Questions must be submitted by August 28, 2026.
- Who issued this RFP?
- It was issued by National Railroad Passenger Corporation (Amtrak). The work is located in Philadelphia, Pennsylvania, United States.
- Who is a good fit for this opportunity?
- Established IT managed services provider with government support experience
- Demonstrated expertise in service desk, incident management, field support, and IT operations
- Experienced in managing integrated technical support teams and existing service environments
- Capable of meeting public-sector procurement, security, and service-level requirements
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.