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Interactive Voice Response (IVR) System Replacement
Overview
IT Support, Hardware & Networking
Tallahassee, Florida, United StatesPosted: October 19, 2026Settle Signals
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SUMMARY
The Florida Department of Highway Safety and Motor Vehicles intends to contract with Presidio Networked Solutions LLC to replace its existing Cisco Interactive Voice Response system.
KEY REQUIREMENTS
BUDGET
Verified$3,500,000
CONTRACT DURATION
36 months
TIMELINE
Date posted: October 19th, 2026.
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Florida Department of Highway Safety and Motor Vehicles
Organization overview and procurement intelligence available on paid plans.
See Issuer ResearchDESCRIPTION
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) is initiating a single source contract with Presidio Networked Solutions LLC to replace the Department's existing Cisco Interactive Voice Response (IVR) system. The project includes system integration and added enhancements to ensure continuity and improve customer satisfaction. The contract term is up to 3 years.
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Frequently asked questions
- What is the budget for this RFP?
- The published budget is $3,500,000.
- Who issued this RFP?
- It was issued by Florida Department of Highway Safety and Motor Vehicles. The work is located in Tallahassee, Florida, United States.
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.