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Information Technology Support and Maintenance Services

Overview


IT Support, Hardware & Networking
Mineola, New York, United StatesPosted: June 5th, 2026Deadline: June 25th, 2026

Fit Score


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SUMMARY


The agency seeks a provider for end-to-end IT support, maintenance, cybersecurity, and backup services across their technology assets for a three-year term.

KEY REQUIREMENTS


CONTRACT DURATION


31 months

TIMELINE


Public Notice: June 4th, 2026

Deadline for Receipt of Statements: June 25th, 2026

Review Period: June 26th, 2026 to July 10th, 2026

Notification of Award: Following the Review Period

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Nassau County Industrial Development Agency

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DESCRIPTION


The government authority in New York is seeking a vendor to provide comprehensive information technology support and maintenance services for a three-year period. Core responsibilities include both on-site and remote maintenance for the agency’s servers and a broad range of IT assets such as computers, printers, tablets, and smartphones. The selected vendor will also be responsible for sourcing and procuring necessary hardware and software products as required by the agency.

Key requirements include establishing and managing secure off-site data backup solutions with multiple daily backups, as well as recommending and implementing cyber-security practices, products, and hardware to safeguard agency data. Additionally, the vendor must ensure all user licenses for office software remain current throughout the contract period.

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Frequently asked questions

When is the submission deadline?
Submissions are due June 25, 2026.
Who issued this RFP?
It was issued by Nassau County Industrial Development Agency. The work is located in Mineola, New York, United States.
Who is a good fit for this opportunity?
  • Established IT service provider with experience in supporting public sector clients
  • Capability to deliver both on-site and remote support in New York
  • Expertise in cybersecurity and data backup solutions
  • Proven track record in hardware and software procurement
  • Ability to manage software license compliance

Analysis generated by Settle AI from the source RFP.

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