When is the submission deadline?

Submissions are due June 26, 2026.

It was issued by Capital Region Transportation Council. The work is located in Albany, New York, United States.

Who is a good fit for this opportunity?

Expertise in managed IT and operational support services. Experience supporting government or transportation sector clients. Ability to deliver 24/7 help desk and cybersecurity services. Proven track record in infrastructure management and IT consulting. Capability to provide both on-site and remote support in New York.

RFP HunterSettle helps teams win more revenue through RFPs.

Book a demo

See More RFPs

Information Technology Managed and Operational Support Services

Book a demo

Overview

IT Support, Hardware & Networking

Albany, New York, United StatesPosted: June 3rd, 2026Deadline: June 26th, 2026

Fit Score

Settle Intelligence

Settle helps teams win more RFP revenue by finding the right opportunities early, prioritizing the contracts they're most likely to win, and drafting responses from approved company knowledge and past wins.

Learn more about Settle

SUMMARY

New York seeks IT managed and operational support services for its Transportation Council, including 24/7 monitoring, help desk, and cybersecurity for a one-year contract.

KEY REQUIREMENTS

Must be a qualified firm or individual
Must provide 24/7 monitoring and preventative maintenance
Must provide help desk support
Must provide cybersecurity and strategic IT consulting
Must provide infrastructure management
Must be available on-site for a minimum of 10 hours per week
Must submit a monthly fixed fee price proposal
Must include a cover letter, detailed scope of work, history of experience, and project management plan

CONTRACT DURATION

12 months

TIMELINE

Issue date: June 3rd, 2026

Proposals due: June 26th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

See Decision-Maker Contacts

Issuing Agency

Capital Region Transportation Council

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The government authority located in New York is seeking a vendor to provide comprehensive information technology managed and operational support services. The selected vendor will offer both on-site and remote IT services to the Transportation Council, which comprises up to fourteen full-time staff members.

Key responsibilities include providing 24/7 system monitoring, preventative maintenance, a help desk or equivalent support services, cybersecurity measures, strategic IT consulting, infrastructure management, and day-to-day operational support. The contract duration will be one year.

This engagement aims to ensure the ongoing reliability, security, and strategic growth of IT systems supporting the Transportation Council’s operations.

Similar RFPs

Frequently asked questions

When is the submission deadline?: Submissions are due June 26, 2026.
Who issued this RFP?: It was issued by Capital Region Transportation Council. The work is located in Albany, New York, United States.
Who is a good fit for this opportunity?: Expertise in managed IT and operational support services
Experience supporting government or transportation sector clients
Ability to deliver 24/7 help desk and cybersecurity services
Proven track record in infrastructure management and IT consulting
Capability to provide both on-site and remote support in New York

Analysis generated by Settle AI from the source RFP.

Stop missing winnable RFPs

Create a free account to search the full database, filter by your criteria, and have new RFPs matched to your business automatically.

See how Settle works

Information Technology Managed and Operational Support Services (Due June 26, 2026) | Settle RFP Hunter