Health and Nutrition Delivery System 2.0 Maintenance and Operations Support Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Pre-Offer Conference: September 2nd, 2026
Question Deadline: October 31st, 2026
Solicitation Due Date: November 5th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Arizona Department Of Health Services
DESCRIPTION
The government authority in Phoenix, Arizona, seeks maintenance and operations support services for the Health and Nutrition Delivery System 2.0 (HANDS 2.0), an eligibility and data management system supporting the Farmers’ Market Nutrition Program. HANDS 2.0 is a three-tier web application built with the Microsoft Model–View–Controller framework, domain-driven design, and an Oracle database. The system is hosted in the Amazon Web Services (AWS) West Commercial Cloud, with backups maintained in the AWS East Commercial Cloud.
The selected vendor will provide ongoing maintenance management, including new features, bug fixes, component updates, security fixes, enhancements, and repairs to user interfaces, business processes, and stored procedures. Support will also include maintaining the system’s relevance to emerging technologies, clinic operational models, and participant services, while preserving backward compatibility and preventing technology or functionality obsolescence.
Additional responsibilities include providing computers for the HANDS 2.0 support team and scanning network computers for viruses. A pre-offer conference is scheduled for September 2, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due November 5, 2026. Questions must be submitted by October 31, 2026.
- Who issued this RFP?
- It was issued by Arizona Department Of Health Services. The work is located in Phoenix, Arizona, United States.
- Who is a good fit for this opportunity?
- Experienced application maintenance and operations provider
- Expertise with Microsoft MVC, domain-driven design, and Oracle databases
- Experience supporting AWS-hosted government or health and nutrition information systems
- Capable of delivering software enhancements, defect remediation, security updates, and lifecycle management
- Able to provide technical support workstations and network virus scanning
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.