Freshservice Enterprise Licensing and Support
Overview
Fit Score
Settle Intelligence
Settle helps teams win more RFP revenue by finding the right opportunities early, prioritizing the contracts they're most likely to win, and drafting responses from approved company knowledge and past wins.
SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Questions due by June 11th, 2026.
Bid opening on June 26th, 2026.
Award posted on June 26th, 2026.
Contract start date estimated for June 29th, 2026.
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
South Carolina Department of Natural Resources
DESCRIPTION
The organization seeks a vendor to provide Freshservice enterprise licensing for a one-year period. This includes access to Freshservice's enterprise features, as well as the addition of Freddy AI Agents to enhance service management capabilities.
All interested vendors are required to submit questions regarding the project and requirements no later than June 11, 2026. The selected vendor will be responsible for ensuring the seamless provision and support of Freshservice enterprise solutions throughout the contract duration.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due June 26, 2026. Questions must be submitted by June 11, 2026.
- Who issued this RFP?
- It was issued by South Carolina Department of Natural Resources. The work is located in West Columbia, South Carolina, United States.
- Who is a good fit for this opportunity?
- Certified Freshservice or Freshworks reseller
- Experience supplying enterprise SaaS solutions
- Proven track record with software licensing for public sector clients
- Ability to provide prompt technical support and service
Analysis generated by Settle AI from the source RFP.
Stop missing winnable RFPs
Create a free account to search the full database, filter by your criteria, and have new RFPs matched to your business automatically.