Flexible Spending Account and Commuter Benefits Administrator Services
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Distribution of RFP/RFQ: June 5th, 2026
Pre-proposal Meeting: June 15th, 2026
Submission of RFP/RFQ: June 26th, 2026
Evaluation of Rankings: July, 2026
Notification of Interviews: July-August, 2026
Interviews: July-August, 2026
Contract Negotiations: July-August, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Oakland
DESCRIPTION
The government authority located in Oakland, California seeks a vendor to provide comprehensive administration services for its Flexible Spending Account (FSA) plans and Commuter Benefit Programs for all employees. The selected provider will manage administration of Health Care FSAs, Dependent Care FSAs, and Commuter (transit and parking) benefit programs, ensuring compliance with plan documents and applicable laws.
The scope includes secure electronic enrollment capabilities, employer and participant online portals, a mobile application, and management of plan documents and communication materials. The vendor will process participant claims in alignment with IRS guidelines, provide debit card services, manage commuter elections, participant balances, forfeitures, and rollovers, and deliver robust customer service support. Standard and ad hoc administrative and financial reporting, participant communications, and a clear implementation plan with timelines, data migration, and testing are also required.
A secure web-based portal for employer and participant access, along with timely processing of claims and comprehensive reporting, are essential. Participant communication materials, compliance notices, and educational resources must be provided to ensure a smooth and compliant program administration.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due June 27, 2026. Questions must be submitted by June 16, 2026.
- Who issued this RFP?
- It was issued by City Of Oakland. The work is located in Oakland, California, United States.
- Who is a good fit for this opportunity?
- Expertise in third-party administration of FSA and commuter benefit programs
- Experience servicing public sector or municipal clients
- Proven track record with electronic enrollment and online portal solutions
- Knowledge of IRS regulations and compliance requirements for employee benefit plans
- Ability to provide dedicated customer support and detailed administrative reporting
Analysis generated by Settle AI from the source RFP.
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