Flexible Spending Account and Commuter Benefits Administrator Service
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Distribution of RFP/RFQ: June 5th, 2026
Pre-proposal Meeting: June 15th, 2026
Submission of RFP/RFQ: June 26th, 2026
Evaluation of Rankings: July, 2026
Notification of Interviews: July-August, 2026
Interviews: July-August, 2026
Contract Negotiations: July-August, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Oakland
DESCRIPTION
The selected vendor will provide comprehensive administration services for the City’s Section 125 Flexible Spending Account (FSA) plans and Commuter Benefit Program for all benefit-eligible City employees. The scope includes full administration of FSA and commuter benefits, as well as related services necessary for effective program operation, such as ongoing regulatory updates and enhancements to reporting capabilities.
The provider is expected to deliver secure electronic enrollment capabilities, along with employer and participant online portals and tools, including a mobile application. Vendors must maintain accurate records in compliance with applicable laws, covering contributions, claims, reimbursements, and account balances, and ensure adherence to IRS Code Sections 125, 129, and 132, HIPAA, COBRA (as applicable), and all nondiscrimination requirements. Other responsibilities include managing participant elections and changes for commuter benefits, supporting secure electronic data transmission and system integration with employer payroll and HRIS systems, and offering dedicated customer service support via multiple communication channels.
Additionally, the vendor will be responsible for implementation planning, including managing timelines, data migration, and associated testing to ensure a seamless transition.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due June 26, 2026. Questions must be submitted by June 16, 2026.
- Who issued this RFP?
- It was issued by City Of Oakland. The work is located in Oakland, California, United States.
- Who is a good fit for this opportunity?
- Experience administering municipal or large-organization Section 125 FSA and commuter benefits
- Strong compliance expertise with IRS, HIPAA, and COBRA regulations
- Capabilities in secure electronic enrollment and data integration with HRIS/payroll systems
- Proven record of customer service support for employers and participants
- Ability to provide mobile and online portal tools
- Prior experience with public sector clients in California preferred
Analysis generated by Settle AI from the source RFP.
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