Enterprise Monitoring Solution and Associated Implementation and Support Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Release Project Date: September 29th, 2026
Question Submission Deadline: October 12th, 2026, 5:30pm
Proposal Submission Deadline: October 29th, 2026, 3:00pm
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Pasadena
DESCRIPTION
The issuing agency seeks a unified enterprise monitoring and observability platform that provides centralized visibility across infrastructure, networks, cloud services, databases, applications, integrations, and business services. The solution should correlate events and performance data across technology domains to improve operational awareness, reduce alert fatigue, accelerate root cause analysis, and support proactive management of service health and availability.
The platform must operate across network boundaries through secure, controlled, and clearly defined communication paths without unnecessary network exposure or broad firewall access. It must include automated discovery and continuous resource and service inventory, with the ability to begin monitoring newly provisioned resources within minutes of creation.
The vendor will be responsible for providing all software, configuration, integration, documentation, training, implementation, and post-implementation support required to deliver a complete enterprise monitoring solution. The platform must provide end-to-end visibility into application health, performance, availability, user experience, transaction flows, service dependencies, APIs, middleware, and integrations, while correlating application events with underlying infrastructure, database, and network conditions. Questions must be submitted by October 12, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due October 29, 2026. Questions must be submitted by October 12, 2026.
- Who issued this RFP?
- It was issued by City Of Pasadena. The work is located in Pasadena, California, United States.
- Who is a good fit for this opportunity?
- Enterprise monitoring and observability platform provider
- Experienced systems integrator with infrastructure, cloud, network, database, and application monitoring expertise
- Proven experience implementing secure monitoring solutions across segmented or complex network environments
- Capable of providing configuration, integrations, documentation, training, and post-implementation support
- Demonstrated experience with automated discovery, event correlation, application performance monitoring, and root cause analysis
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.