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Computer and Information Systems Management Consulting Services

Overview


IT Support, Hardware & Networking
Philadelphia, Pennsylvania, United StatesPosted: April 21st, 2026Deadline: June 29th, 2026

Fit Score


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SUMMARY


The City of Philadelphia seeks a vendor to provide computer and information systems management consulting services for airport operations, including helpdesk, field support, project management, and cybersecurity.

KEY REQUIREMENTS


BUDGET

Estimate

$250,000 – $1,000,000

CONTRACT DURATION


12 months

TIMELINE


Issue Request for Proposals: April 21st, 2026

Virtual Pre-Proposal Meeting: May 13th, 2026

Deadline for Questions: May 18th, 2026

Response to Questions Posted: June 8th, 2026

Submit Proposals on eContract Philly: June 29th, 2026

Notice of Intent to Contract: September 1st, 2026

Project start: October 1st, 2026

QUESTION DEADLINE


May 18th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Philadelphia Department Of Aviation

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The government authority located in Philadelphia, Pennsylvania, seeks a qualified vendor to provide comprehensive computer and information systems management consulting services. The scope includes helpdesk support for end-user computing devices, peripherals, standard productivity tools, airport enterprise and operational applications, user identity and account management, incident management, and service request fulfillment. Vendors will also be responsible for event and alert monitoring, maintaining robust incident management processes, and ensuring that incidents are properly logged and prioritized within the airport's ITSM platform.

Field support services require on-site resources to assist with the execution, monitoring, troubleshooting, and maintenance of IT systems across airport facilities. Vendors must ensure all asset tracking records and documentation are kept up to date, including device identifiers, locations, and serial numbers, within the designated management systems.

Additionally, the selected firm will provide portfolio and project management services focused on planning, coordination, execution, and the visibility of IT initiatives to support operational reliability, regulatory compliance, and stakeholder alignment. Cybersecurity responsibilities include protecting operational technology, enterprise networks, and sensitive data, as well as identifying, assessing, and mitigating cyber risks in adherence to regulatory requirements.

A virtual pre-bid meeting is scheduled, and the contract period will be for one year.

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Frequently asked questions

When is the submission deadline?
Submissions are due June 29, 2026. Questions must be submitted by May 18, 2026.
What is the budget for this RFP?
Settle estimates the budget at $250,000 – $1,000,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by City Of Philadelphia Department Of Aviation. The work is located in Philadelphia, Pennsylvania, United States.
Who is a good fit for this opportunity?
  • Experience providing IT management consulting in airport or complex operational environments
  • Expertise in helpdesk, field support, and ITSM platforms
  • Proven track record in IT project management and regulatory compliance
  • Skilled in enterprise cybersecurity and incident response
  • Able to deploy on-site resources in Philadelphia, Pennsylvania

Analysis generated by Settle AI from the source RFP.

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    Computer and Information Systems Management Consulting Services (Due June 29, 2026) | Settle RFP Hunter