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Computer-Aided Dispatch, Mobile and Records Management System Implementation Service

Overview


Public Safety, Security & Fire
Indio, California, United StatesPosted: July 22, 2026Deadline: August 31, 2026

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SUMMARY


A California agency is seeking implementation services for an integrated police public safety platform including CAD, mobile, RMS, field reporting, evidence management, and analytics. Vendor questions are due by August 3, 2026.

KEY REQUIREMENTS


TIMELINE


Issuance Date: July 17th, 2026

Questions Due: August 3rd, 2026

Response to Questions: August 12th, 2026

Proposal Due Date: August 31st, 2026

Proposal Review/Evaluation: Week of August 31st, 2026

Oral Interview: September 2026

Negotiation of Contract: November 2026

Tentative Award of Contract: Mid-November 2026

QUESTION DEADLINE


August 3, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Indio

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DESCRIPTION


The issuing agency is seeking a vendor to provide implementation services for an integrated public safety solution for its Police Department. The requested solution is to include core technologies for Police Computer-Aided Dispatch and Mobile CAD, a Police Records Management System, Automated Field Reporting, Evidence Management Control, and analytics.

The project appears intended to modernize and unify key police operational and records functions within a single integrated environment. Vendors are expected to support the implementation of these public safety systems and related components. Questions regarding the solicitation must be submitted no later than August 3, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 31, 2026. Questions must be submitted by August 3, 2026.
Who issued this RFP?
It was issued by City Of Indio. The work is located in Indio, California, United States.
Who is a good fit for this opportunity?
  • Public safety technology integrator with police CAD and RMS expertise
  • Vendor with experience implementing mobile CAD, field reporting, and evidence management systems
  • Firm capable of delivering integrated analytics for law enforcement operations
  • Company with prior Police Department or municipal government implementation experience
  • Team with system integration, data migration, configuration, and training capabilities
  • Vendor with established presence and support capacity in California or the western United States

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