Cloud-Hosted Records Management and Computer-Aided Dispatch Solution
Overview
Settle Signals
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SUMMARY
KEY REQUIREMENTS
TIMELINE
RFI Posting Date: August 6th, 2026
Vendor Questions Deadline: August 13th, 2026
Response Submission Deadline: September 4th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Executive Office Of Energy And Environmental Affairs
DESCRIPTION
The issuing organization is seeking information from vendors capable of providing a records management and computer-aided dispatch solution. The solution may support cloud-hosted, hybrid, or on-premises deployment models and should include data analytics, reporting, operational dashboards, and tools for leveraging historical operational data for trend analysis and decision support.
The solution should manage incident, enforcement, investigative, and administrative records; support call intake and incident creation; provide GIS-based mapping and geospatial visualization; and integrate GPS, Automatic Vehicle Location, and public safety communication systems. Required capabilities also include mobile dispatch, digital forms, records retention management, and operational support for mobile users.
The system should provide access from patrol vehicles, vessels, and field locations, including offline data entry with synchronization capabilities. ESRI ArcGIS integration and geographic crime and incident mapping are also identified as desired capabilities.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 4, 2026. Questions must be submitted by August 13, 2026.
- Who issued this RFP?
- It was issued by Executive Office Of Energy And Environmental Affairs. The work is located in Boston, Massachusetts, United States.
- Who is a good fit for this opportunity?
- Public safety software provider with records management and computer-aided dispatch expertise
- Experience delivering cloud-hosted, hybrid, or on-premises mission-critical systems
- Proven capabilities in GIS, ESRI ArcGIS, GPS, AVL, and geospatial incident mapping
- Expertise supporting mobile, offline, and remote field operations
- Experience integrating with public safety communications systems
- Strong background in data analytics, operational dashboards, and historical trend analysis
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.