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Cloud-Based Telecommunications Expense Management Solution

Overview


Software, Web & Mobile Development
Sacramento, California, United StatesPosted: August 4, 2026Deadline: August 24, 2026

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SUMMARY


The city seeks a secure, cloud-based TEM platform to manage telecommunications services, assets, contracts, invoices, and expenses across departments. The solution should integrate with existing municipal systems while improving cost control, reporting, compliance, and operational efficiency.

KEY REQUIREMENTS


CONTRACT DURATION


9 months

TIMELINE


RFP Released: July 31st, 2026

Deadline for questions: August 7th, 2026

Addendum issued: August 12th, 2026

Deadline for Submissions: August 24th, 2026

Submission Review / Panel Selection: September 2026

Respondent Elevations / Presentations: September - October 2026

Anticipated Contract Award: October 2026

Engagement starts: November 2026

Expected project completion: 6 – 9 months

QUESTION DEADLINE


August 7, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Sacramento

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DESCRIPTION


The vendor will provide and implement a robust, secure, cloud-based telecommunications expense management (TEM) solution for use across city departments. The platform will centralize and streamline management of telecommunications services, assets, contracts, and expenses, supporting wireless, wireline, voice, internet, WAN, broadband, cloud communications, conferencing, and emerging telecommunications technologies.

The solution should provide automated workflows, configurable business rules, invoice processing and reconciliation, inventory management, reporting and analytics, audit support, contract compliance monitoring, vendor accountability, departmental ordering, and chargeback capabilities. It should also integrate, as appropriate, with the city's existing financial, procurement, identity management, and IT service management systems.

The city seeks measurable improvements in telecommunications visibility, cost control, financial transparency, audit readiness, billing dispute resolution, lifecycle management, government rate plan compliance, and operational efficiency. The system should identify opportunities for savings and improve the accuracy and oversight of telecommunications assets, services, contracts, and expenditures. Questions must be submitted by August 7, 2026.

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Frequently asked questions


When is the submission deadline?
This RFP closed on August 24, 2026 and is no longer accepting submissions.
Who issued this RFP?
It was issued by City Of Sacramento. The work is located in Sacramento, California, United States.
Who is a good fit for this opportunity?
  • Telecommunications expense management software providers
  • Experience implementing cloud-based TEM solutions for public-sector organizations
  • Expertise supporting wireless, wireline, voice, internet, WAN, broadband, and cloud communications services
  • Proven integrations with financial, procurement, identity management, and IT service management systems
  • Strong capabilities in invoice auditing, reconciliation, reporting, contract compliance, and cost optimization

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