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Cloud-Based Real-Time Language Interpretation Software

Overview


Data Analytics, AI & Cloud Hosting
Aurora, Ontario, CanadaPosted: August 7, 2026Deadline: August 31, 2026

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SUMMARY


A five-year contract is sought for a secure, cloud-based interpretation platform supporting police operations with 24/7 access to certified interpreters. The solution must provide on-demand and scheduled audio, video, and sign-language interpretation across mobile and Windows devices.

KEY REQUIREMENTS


CONTRACT DURATION


12 months

TIMELINE


Closing Time: August 31st, 2026

Anticipated Service Commencement Date: January 1st, 2027

QUESTION DEADLINE


August 25, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


The Regional Municipality Of York Police Service Board

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The vendor will provide a secure, cloud-based real-time language interpretation software solution supporting operational, investigative, and administrative activities. The fully operational and managed solution must include access to certified professional interpreters, on-demand and scheduled interpretation, and availability 24 hours per day, seven days per week.

The solution must be accessible through mobile devices for approximately 2,000 or more members and through Windows-based computers. Required capabilities include real-time on-demand audio and video interpretation, including sign language, scheduled interpretation for planned interactions, and support for police operational, investigative, and administrative functions. On-demand interpretation must cover a broad range of spoken languages, including Chinese, Iranian Farsi, Spanish, Turkish, and Russian.

The contract period will be five years. All vendor questions must be submitted by August 26, 2026, and proposals are due by August 31, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 31, 2026. Questions must be submitted by August 25, 2026.
Who issued this RFP?
It was issued by The Regional Municipality Of York Police Service Board. The work is located in Aurora, Ontario, Canada.
Who is a good fit for this opportunity?
  • Cloud software provider specializing in real-time language interpretation
  • Experience delivering secure, managed interpretation platforms for public-sector or law-enforcement users
  • Network of certified professional interpreters supporting audio, video, sign language, and scheduled services
  • Proven capacity to provide 24/7 availability across mobile and Windows-based environments
  • Capability to support large user populations and multilingual service requirements

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