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Claims Adjusting Services

Overview


Financial, Legal, HR & Staffing
Norfolk, Virginia, United StatesPosted: July 23rd, 2026Deadline: August 20th, 2026

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SUMMARY


A Norfolk, Virginia government authority is soliciting liability claims adjusting services for city-originated claims under its self-insurance administration framework. The contract will cover ongoing claims handling and surge response capacity over a five-year period.

DESCRIPTION


A government authority in Norfolk, Virginia is seeking a vendor to provide liability claims adjusting services and related support for claims originating from the City. The selected contractor will be responsible for adjusting claims in compliance with applicable federal, state, and local laws, rules, and regulations governing the administration of self-insurance.

The work includes ongoing administration of a variable number of claims, as well as the ability to respond to potential surges in claim volume resulting from a single incident. Historically, the City processes an average of 115 claims per year, along with approximately five instances of witness-related support annually.

Questions regarding the solicitation must be submitted by August 4, 2026. The resulting contract is expected to have a five-year term.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 20, 2026.
Who is a good fit for this opportunity?
  • Insurance claims adjusting firm with public sector liability claims experience
  • Expertise in self-insurance claims administration and regulatory compliance
  • Capacity to manage steady annual caseloads and surge events from major incidents
  • Experience providing witness-related claims support
  • Established operations serving clients in Virginia or the Mid-Atlantic region
  • Ability to support a multi-year government contract

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