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Billing and Electronic Patient Care Reporting Services

Overview


Healthcare Services, Wellness & Biotech
Gallatin, Tennessee, United StatesPosted: June 12th, 2026Deadline: June 25th, 2026

Fit Score


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SUMMARY


Seeking a provider for EMS billing and electronic patient care reporting services, including technology implementation, staff training, and ongoing management for emergency medical transport.

KEY REQUIREMENTS


BUDGET

Estimate

$10,200,000

CONTRACT DURATION


36 months

TIMELINE


Release date: June 11th, 2026

Questions due by: June 17th, 2026

Inquiries posted by: June 18th, 2026

Proposal due date: June 25th, 2026, at 10:45 AM CST

QUESTION DEADLINE


June 17th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Sumner County Government

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The selected vendor will provide billing and electronic patient care reporting services to support the management and oversight of emergency medical transport billing and collection processes. Responsibilities include processing incident information, generating invoices, and collecting fees for the transportation of Emergency Medical Service (EMS) patients. The provider must offer a comprehensive EMS billing and accounts receivable management system.

Services must ensure HIPAA-compliant security and data management, with the ability to set personnel access rights and privileges. Web-based reporting solutions are required to facilitate the supervision of billing operations and crew documentation management. Additionally, the vendor will deliver training for county personnel on the technology and processes, as well as guidance for proper documentation to boost collections and ensure compliance.

Ongoing management and oversight of billing and collection operations are expected, including performance feedback to the County’s EMS administration. At least quarterly assessments of revenue with actionable recommendations for improvement should also be provided. Vendors should have relevant experience in EMS billing and offer a clear organizational background, highlighting office locations involved in EMS billing and collections.

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Frequently asked questions

When is the submission deadline?
Submissions are due June 25, 2026. Questions must be submitted by June 17, 2026.
What is the budget for this RFP?
Settle estimates the budget at $10,200,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by Sumner County Government. The work is located in Gallatin, Tennessee, United States.
Who is a good fit for this opportunity?
  • Experience providing EMS billing and accounts receivable management
  • Demonstrated expertise in HIPAA-compliant data management
  • Proven track record in training and managing client EMS personnel
  • Ability to deliver web-based reporting solutions
  • Presence or significant operations within Tennessee or similar regions

Analysis generated by Settle AI from the source RFP.

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