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Atl Cloud Support Services (Erp)

Overview


Business Systems (ERP, CRM & POS)
Atlanta, Georgia, United StatesPosted: September 30, 2026Deadline: November 11, 2026

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SUMMARY


The City of Atlanta is seeking qualified vendors to provide comprehensive post-implementation managed services support for its Oracle-based ERP system, ATLCloud.

KEY REQUIREMENTS


BUDGET

Estimate

$500,000 – $1,500,000

TIMELINE


Supplier Questions submitted in ATLCloud: October 2nd, 2026

Deadline for Submission of Statement of Qualifications: October 13th, 2026

Request for Proposals Posted to Qualified Offerors (Tentative): October 16th, 2026 and October 28th, 2026

IFB Close Date (Tentative): November 11th, 2026

QUESTION DEADLINE


October 2, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City of Atlanta

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DESCRIPTION


The City of Atlanta Department of Finance requires comprehensive ERP managed services support for its Oracle-based ATLCloud system. The scope of work includes system monitoring, maintenance, technical support, change management, continuous improvement, and reporting to ensure system stability, performance optimization, user satisfaction, and scalability. The vendor will be responsible for tasks such as uptime monitoring, root cause analysis, patch management, SLA oversight, training, and documentation. The contract is intended to support newly implemented Oracle modules including Oracle Time and Labor, Oracle Cloud Inventory, and others.

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Frequently asked questions


When is the submission deadline?
Submissions are due November 11, 2026. Questions must be submitted by October 2, 2026.
What is the budget for this RFP?
Settle estimates the budget at $500,000 – $1,500,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by City of Atlanta. The work is located in Atlanta, Georgia, United States.

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