Workers Compensation Claim Administration Services

Overview

Financial, Legal, HR & Staffing

Tacoma, Washington, United StatesPosted 29 days agoDeadline: May 5th, 2026

Fit Score

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SUMMARY

The City of Washington is seeking a third-party administrator to manage and process all aspects of its workers compensation claims, including investigations, reporting, and payment administration.

KEY REQUIREMENTS

Must have a minimum of five years experience in administering self-insured worker's compensation claims
Must have a current business license in the state of Washington
Must demonstrate it meets the requirements for handling claims under WAC 296-15-350
Must comply with the reporting requirements in accordance with Title 51 RCW
Must carry an errors and omissions insurance policy in excess of $5,000,000.00
Must have a Washington State L&I Certified claims adjuster for claims management

BUDGET

Verified

$2,000,000

CONTRACT DURATION

36 months

TIMELINE

Publish and issue RFP: April 8th, 2026

Pre-Submittal Questions: April 13th, 2026

Response to Questions: April 17th, 2026

Submittal Due Date: May 5th, 2026

Submittal Evaluated: May 2026

Interviews/presentations: May 2026

Award Recommendation: June 2026

Public Utility Board/City Council Approval: June 2026

QUESTION DEADLINE

April 13th, 2026

Issuing Agency

City Of Tacoma

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DESCRIPTION

The City of Washington seeks a vendor to provide comprehensive workers compensation claim administrator services. These services include managing all claims or loss reports submitted for injury, illness, or death, and investigating all claims made against the city by collecting relevant documentation such as photos, statements, and reports. The chosen administrator will coordinate surveillance or activity checks as authorized and assist with defense preparation for litigated cases.

A requirement of this contract is to develop and maintain a file for each claim according to the city's guidelines, ensuring files are accessible for city review and case summaries are provided as needed. The administrator must notify excess insurers of significant claims or occurrences, supply ongoing status updates, and maintain a comprehensive claims database for administration and reporting. Additional responsibilities include responding to employee inquiries, distributing claims handling materials, and assuming all open claims as of the contract’s commencement. The provider is also responsible for processing all claim-related payments, including but not limited to, medical bills, time loss benefits, disability payments, travel reimbursements, and prescription costs. The contract is for an initial one-year term.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.